Piazza Mazda of West Chester
West Chester, PA
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This was my first service visit for a 3,500 mil check-up. The man who helped me was very thorough and took his time explaining what services would be performed. I was impressed with the way he handled each The man who helped me was very thorough and took his time explaining what services would be performed. I was impressed with the way he handled each client. I actually saw him get down on one knee to speak to a seated customer to explain what needed to be done to her car. When she still seemed unclear, he was kind and patient and tried to simplify his explanation. He really seemed to take his time with each person. It made me feel confident in the service I would receive at Piazza. PS- The coffee was not bad either :-) Libby M Exton, Pa More
Excellent communication, friendly service, and quick repairs. Price wasn't bad either. I thought I was going to need a new battery/alternator but they were able to detect a problem inside the battery an repairs. Price wasn't bad either. I thought I was going to need a new battery/alternator but they were able to detect a problem inside the battery and save it. Thank you very much. More
I brought my 07 Miata for tires, oil change, new wiper blades and a brake inspection. The service team was done in under two hours and the cost was right in line with the estimate Bill provided when I se blades and a brake inspection. The service team was done in under two hours and the cost was right in line with the estimate Bill provided when I set up the appointment. The Piazza Mazda service team is so good that I drive over two hundred miles (each way) to have them do the work on my car. The service is excellent and I feel that I receive profound value from this service team. I drive a lot and trust my car to the service team at Piazza Mazda. Paul and Bill know me and my car. They are the best! More
Carefully and fully explained all aspects of the service including cost. Also listed several reasonable options for additional service and maintenance. Great deal on state inspections for those purchasing including cost. Also listed several reasonable options for additional service and maintenance. Great deal on state inspections for those purchasing a car there. More
I have been using this dealership for at least 6 years. I have bought 2 cars from them, my daughter has bought 2 cars from them, and my husband has bought at least 2 cars from them. This dealership is honest have bought 2 cars from them, my daughter has bought 2 cars from them, and my husband has bought at least 2 cars from them. This dealership is honest, friendly, and fair. The sales department works with the customer, listens to the customers needs, and does not try to sell the customer a car that the customer does not want. Their service is excellent. I trust Paul and Bill. I know if they make a recommendation, it is worth it. They go above and beyond to make sure my car is maintained in excellent condition. Even though I now live in Pottstown, PA. I will drive the 50 minutes to have my car maintained at this dealership. It is worth it! More
it was fine- only got inspected so hard to rate as particularly good or bad- overall it was fine. I would come back. I did appreciate that I was able to wait for the car and it was ready more or less particularly good or bad- overall it was fine. I would come back. I did appreciate that I was able to wait for the car and it was ready more or less as stated. For some reason this survey went into junk mail and it was only by accident that I saw it. one thing I did not like was that the waiting area smelled of cigarette smoke and at the other area to wait- a nice bench out front -there was so much noise from Route 202 that it was impossible to talk on phone More
I always have a good experience having my car serviced at Piazza Mazda. Staff is friendly, competent and fast! I usually schedule an appointment and wait for my car. They always take my car in at the schedul Piazza Mazda. Staff is friendly, competent and fast! I usually schedule an appointment and wait for my car. They always take my car in at the scheduled time (or as soon as I arrive) and perform the service quickly and professionally. Their prices are reasonable and competitive. I am very satisfied with the Service department. More
My ratings should be more than enough explanation. Don't know what else to say. Have dealt with Paul for many years;have always been more than satisfied with our dealing with him and the dealership.Have bou know what else to say. Have dealt with Paul for many years;have always been more than satisfied with our dealing with him and the dealership.Have bought 3 trucks and 2 cars from you. More
I really appreciated being able to get an estimate over the phone. It saved me a day as compared with what I had experienced with another dealership. I also got a quick confirmation that the parts had ar the phone. It saved me a day as compared with what I had experienced with another dealership. I also got a quick confirmation that the parts had arrived so that I could schedule an appointment most efficiently. More