Piazza Mazda of West Chester

Recall experience was fast, friendly and painless. Having wifi was key so I could work while I waited. And they completed servicing my car in shorter time than they estimated. Would use again. Having wifi was key so I could work while I waited. And they completed servicing my car in shorter time than they estimated. Would use again. More

My initial phone contact was with Paul, and when I arrived there, as it turned out, that's who I saw at the counter, too. He was extremely pleasant, as were the other two gentlemen but I don't know t arrived there, as it turned out, that's who I saw at the counter, too. He was extremely pleasant, as were the other two gentlemen but I don't know their names. I was there to get an oil change and have a few things checked and I was out of there in 40 minutes. Everyone waiting seemed to be helped very quickly. I was very pleased with the price, the service and the professionalism and friendliness at the counter. More

Even though I made a last minute appointment, I got great service. The staff are efficient and friendly. I had to be on a teleconference during the wait and was thoughtfully provided with a quiet spot. Wi service. The staff are efficient and friendly. I had to be on a teleconference during the wait and was thoughtfully provided with a quiet spot. Will definitely return for future repairs and checkups. More

The whole experience with the staff at Piazza has been great. I have bought 3 cars there and have not one negative thing to say about my purchasing or service there. Friendly, knowledgeable and competent. great. I have bought 3 cars there and have not one negative thing to say about my purchasing or service there. Friendly, knowledgeable and competent. Would recommend to anyone who is interested in a Mazda. More

I recently went to Piazza Mazda for service, but I also purchased my car there a little over a year ago. My overall experience so far has been positive. Everyone was nice and easy to talk to. So far they h purchased my car there a little over a year ago. My overall experience so far has been positive. Everyone was nice and easy to talk to. So far they have taken great care of my car. The only issue I have, which is more of an annoyance really, is that whenever I take my car in for service I call and make an appointment detailing what I need done. However, so far, when I bring my car in I'm asked what needs to be done to my car as if I never called. I don't know maybe I'm doing something wrong. Overall I would recommend this dealership, everything has been pleasant so far and my has been and is always running great. More

Nice and painless. I am happy with my new car. John Pinkerton helped me out. It went well. I am typing this to reach the work limit. Yay new car Pinkerton helped me out. It went well. I am typing this to reach the work limit. Yay new car More

I went to the Mazda dealer for my state inspection and to have a rear wiper replaced, as well as a routine oil change. My concern was that the dealer would charge more than an independent mechanic. It t to have a rear wiper replaced, as well as a routine oil change. My concern was that the dealer would charge more than an independent mechanic. It turned out that I needed new brakes, front & rear. So although I ended up spending my whole paycheck which was unexpected, I can't tell whether using the dealer was more expensive or not. The guys I dealt with were friendly and efficient. And I certainly appreciated the use of a loaner car, so my day wasn't wasted. All in all, a positive experience with this dealer. I would return to them again. :) More

When I take my car in for service it is always done correctly the first time. The service is very efficient and the employees are always kind and respectful. They provide sound advice and recommendat correctly the first time. The service is very efficient and the employees are always kind and respectful. They provide sound advice and recommendations when needed. More

Service was great. I had recently had my driver side mirror repainted and the shop simonized it again for no extra charge. They even threw in a free car wash. mirror repainted and the shop simonized it again for no extra charge. They even threw in a free car wash. More

Nick was really helpful with answering all my questions and allowing me the time to feel comfortable with the purchase. Nick and Lee both stayed really late in order for us to finish up all the paper work. and allowing me the time to feel comfortable with the purchase. Nick and Lee both stayed really late in order for us to finish up all the paper work. Lee even offered to meet me with any papers that we had forgotten so I didn't have to drive all the way to the dealership. More