Piazza Mazda of West Chester

Was able to negotiate a fair purchase in 90 minutes. I had my research done prior to arriving and had shopped earlier, making Piazza (my preferred option) my last stop. Within minutes, we were able to byp had my research done prior to arriving and had shopped earlier, making Piazza (my preferred option) my last stop. Within minutes, we were able to bypass salesmanship and begin discussing price. Lack of hype was greatly appreciated! Quick vehicle prep was also appreciated, making total cycle 3 days. Recommended. More

From beginning to end, the people I worked with, especially John Pinkerton and Kevin Chan, were professional, friendly and good humored. I obtained an online price for the 2014 CX-5 that was the low especially John Pinkerton and Kevin Chan, were professional, friendly and good humored. I obtained an online price for the 2014 CX-5 that was the lowest I saw from any of the dealerships contacted as well as the most detailed and it was honored as quoted. Throughout the process there was no pressure and plenty of good explanation about the car and its features. I would highly recommend this dealership for a straightforward, pleasant car shopping/buying experience. More

This was the first time buying a car and I went to four different dealerships, Mazda West Chester was my first and my last. I test drove the car and it was a great experience and there was no pressure to s different dealerships, Mazda West Chester was my first and my last. I test drove the car and it was a great experience and there was no pressure to settle on the car right away and John was willing to allow me some time to think about it. Originally the price was not negotiable however later in the day after some stressful experiences at other dealerships, John gave me a fair offer over the phone whereupon I returned to the dealership and settled for the car. I arrived a little late and John was willing to stay late past normal business hours and processed the paperwork fairly quickly. The Mazda3 runs like a champ and there has been no issues after a couple thousand miles I have put on. I am confident that this dealership is trustworthy and friendly and we agreed on a fair price. John is very friendly and is willing to work with you on giving you a good sales experience and car! Thank you Piazza West Chester! More

Worked with Mike and purchased a 2014 CX-5. He was very professional and there were no hassles and no pressure just got right down to the deal! Mike covered everything and went over the vehicle thoroughly! professional and there were no hassles and no pressure just got right down to the deal! Mike covered everything and went over the vehicle thoroughly!! There was a little mix up with the paperwork and that was corrected promptly. More

Excellent service. Kevin, John, Phil all are courteous and know the vehicles they are selling. I'm no stranger to mazda already owned two mazdas before but never dealt with piazza. This time, I was lookin and know the vehicles they are selling. I'm no stranger to mazda already owned two mazdas before but never dealt with piazza. This time, I was looking for a CX-5 and asked for quotes form few dealerships. John's initial quote was higher than some one else. After emailing his quote, John called me and I told him about the better quote. He said they will match or better it and asked to stop by. When I went there John wasn't in but Kevin showed us and gave us a test drive. My wife and I liked the 2014 mazda 6 more than the CX-5. We didn't discuss anything about price, instead only talked about the cars. Kevin enthusiastically showed me all features of the mazda 6. I was highly impressed. We left without deciding on anything. All through we never talked about price of any vehicle. Next day I got quotes on the 6 form few dealers and went back to piazza, asked to test drive the 6 again. No problem. John just handed me the keys and let me go all by myself. I drove it around the city for a while and was pretty impressed. Upon return, I spoke to Phil as John was busy. He was equally friendly and when I asked about price (told him the lowest offer I got so far), he comeback with a much lower price. The other dealer didn't have the color I wanted (soul red GT with GT package) and wanted $200 extra for a dealer trade with no guarranty of getting it anytime soon. Also got a fair price on my trade in. Came back and went again in the evening, signed papers and came back with the car. Had to drop off the next day to get a remote start installed. Service dept handed me a brand new fully loaded CX-9 as a loaner. I was expecting at best a mazda 3 or something similar. When I went back in the evening to pick up my car, Phil was waiting for me with my keys. He walked out with me to explain how the remote works and then saw some spots on it. Immediately went back got his detailing kit and polished off everything. I was pretty impressive considering he already made the deal and it was 95F+ outside. I'm planning to go back there for service and if the service is as good as now, I'll be a customer for ever. Already recommended them to a friend. More