Piazza Mazda of West Chester

I recently purchased a 2014 Mazda6 GT w/tech package from Piazza Mazda. I was ready to purchase a "compromise" car from a different dealer when Chris called me and said he could get the car I wanted, in my Piazza Mazda. I was ready to purchase a "compromise" car from a different dealer when Chris called me and said he could get the car I wanted, in my first choice of colors, for $500 less than the other dealer was charging. It was a great buying experience and I will not hesitate to return for future purchases. More

This was the best experience I ever had buying a car. It is also the first time I didn't have a trade in. I told Bob & Kevin what I wanted and they gave me a fair price and .9 % financing. I also received is also the first time I didn't have a trade in. I told Bob & Kevin what I wanted and they gave me a fair price and .9 % financing. I also received a $500 discount because we owned a Hyundai Tucson. We checked tru car & consumer reports for good pricing information and Piazza beat the prices listed on those web sites. There was no bull crap when I came in to sign the papers with Mike. Everything was on the up & up. Plus I got a great car, the Mazda 6 grand touring edition. The car has a great ride and it looks great. Thanks for everything. More

I communicated with several area dealers during my search for a new Mazda 3, and found Chris Angelone at Piazza to be extremely prompt, detailed, and accurate over email. His e-quote was also very competiti for a new Mazda 3, and found Chris Angelone at Piazza to be extremely prompt, detailed, and accurate over email. His e-quote was also very competitive. When I visited the dealership in person, Phil Saraceni was extremely easy to work with in discussing the vehicle I was considering and in finalizing the deal. There was no time wasting, just an efficient and professional conversation. I arranged my own financing, and every step of the process between making the deal and final delivery of my vehicle was seamless, thanks to Phil's attention to details and prompt communication. I will certainly recommend Piazza to others based on my experience. More

From the beginning, the sales team here didn't seem to want to make the sale. They were abrasive throughout the process, aggressive, and generally unkind. On the phone, the sales manager John actually to want to make the sale. They were abrasive throughout the process, aggressive, and generally unkind. On the phone, the sales manager John actually yelled within 30 seconds of getting on the phone with me. Their customer service is deplorable, and they act like they are doing you a favor by "selling" you a car. Steer clear! More

Kevin Chan was a professional from the door. It was a pleasure to work with him and he made me feel comfortable purchasing from Piazza Mazda. The team is very interested in keeping your business. pleasure to work with him and he made me feel comfortable purchasing from Piazza Mazda. The team is very interested in keeping your business. More

I recently purchased a 2014 Mazda 6 from Piazza Mazda. Bob Daley and Pat Oliveto assisted me with the purchase of my new car. My wife and I have bought 5 cars from Bob and send anyone who is searching fo Bob Daley and Pat Oliveto assisted me with the purchase of my new car. My wife and I have bought 5 cars from Bob and send anyone who is searching for a new car to him. He is very courteous, understanding, and makes the car buying experience a great experience. He always answers my questions and has gone above and beyond to help me and my family with our car purchases. I will continue to purchase cars from Piazza Mazda because of Bob Daley, Pat Oliveto, and the Mazda staff in general. More

I recently purchased a used Mazda at Piazza Mazda of West Chester. I had done my research prior to going to the dealership and already knew the exact car I was interested in. Unfortunately the salesman I end Chester. I had done my research prior to going to the dealership and already knew the exact car I was interested in. Unfortunately the salesman I ended up working with, Bob lacked any type interpersonal skills or even the proper knowledge about the product. There were two issues with the car that I addressed and when i commented on the issues he didn't even respond to me. He completely ignored me when I talked and due to one of the issues I wanted a few hundred dollars off of the ticket price and when he did finally respond to me after trying to get his attention numerous times he told me that the manager wouldn't do anything for me and he just sat there, I had to threaten leaving before he got up to even try to see if the sales manager could help me with the issue. I really wanted the car and therefore was persistent with Bob and the sale but it was a horrible experience and if I ever go back to the dealership I will refuse to work with him. I only test drove one car and I ended up being there for close to 5 hours because Bob moved so slow even when I expressed that I had to be somewhere at a certain time. He spoke so quietly that it was very hard to hear him when he did decide to talk and the rest of the time it was just very uncomfortable being in his presence trying to make a sales transaction. I was able to interact with a different salesman there at the dealership at one point who was very helpful with a couple of the questions I had so it wasn't as if everybody at the dealership was a poor salesman but I was very unhappy with my experience with Bob. More

I had been watching the prices and offerings for a pre-owned CX-9 for about 2 months. The vehicle I purchased was competitively priced for its year and mileage. I was able to negotiate a deal on an pre-owned CX-9 for about 2 months. The vehicle I purchased was competitively priced for its year and mileage. I was able to negotiate a deal on an extended warranty for some extra peace of mind and was given a fair trade value on a 9 year old Hyundai with 114K miles. Chris Angelone and Lee Levy made the particulars and the paperwork easy. As one who does not care to sit in a dealership for hours, having the deal done and driving away in less than 3 hours was great. I'd highly recommend the dealership and in particular, Chris. More