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Piazza Mazda of Reading - Service Center

Reading, PA

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147 Reviews

147 Reviews of Piazza Mazda of Reading - Service Center

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January 28, 2021

Just ok like all the others. Purchased four Mazdas from Piazza since my first cx-7. Miss all the original people that were there including sales and service people. Now that I live closer to Lancaster, th More

by tfalk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whitney, Andres Castro, Chris Lund, Kaitlyn Lawniczak
January 28, 2021

Waited a normal amount of time. Everyone was very courteous. This is a new car and I have driven it 5000 miles dnd was heee for my first oil change. Car does not have the zoom zoom pickup it afvertis More

by RBRUNBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Friendly, great service. They do an excellent job with communication, keeping the customer informed throughout the entire process. Will continue to use in the future. More

by ADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

I dropped off my car the night before for my oil change. When I went to pick it up, I was in and out 🙂. Everyone was friendly More

by S. Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2021

Have had good and questionable experiences at this dealership. Patronize because vehicle is new and has low miles. Also like that Saturday appointments are available. More

by eriegirl63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

everything was great! everything was great! everything was great! everything was great! everything was great! everything was great! everything was great! everything was great! everything was great! More

by KALYSTABONENFANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castro, Chris Lund, Kaitlyn Lawniczak
January 14, 2021

My experience with Piazza Mazda has been positive from day one. I am very grateful for the pickup and delivery of my vehicle during the pandemic. More

by splangprok12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

Highly Recommended. They get the job done efficiently and correctly. We have been customers since Piazza bought the dealership and for years before. We love our Mazdas. More

by CeeVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Excellent service and professional handling of all the details of my purchase! Sales person was great and then same great professionalism from service and support personnel More

by LKROL219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lund
January 05, 2021

We love our Mazdas. Great service brings us back. The staff are always accommodating and efficient. They work hard to provide a great customer experience. More

by CeeVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea, the receptionist, and the “door guy.”
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