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Piazza Mazda of Reading - Service Center

Reading, PA

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147 Reviews

147 Reviews of Piazza Mazda of Reading - Service Center

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March 13, 2021

Everyone was courteous, professional and extremely helpful. From receptionist to the woman who serviced my car. I would recommend this dealership to anyone. Very good. More

by DANP643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

I liked the video review of the car with the mechanic’s narrative. Communication was good on all aspects of the service visit. I definitely appreciated having the car picked up and returned to my home with More

by ecaffare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

Work completed in time promised. Really liked and appreciated the video of the "work in progress" and multipoint inspection. Didn't get too pushy about selling me extra (unnecessary) work. And had se More

by J. SANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Lawniczak
February 20, 2021

I like taking my car to Piazza Mazda. The mechanics know what they are doing. Also the service department let's you know what they are doing with your car. More

by loisbordner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Service was great and they are always very attentive! I love receiving the videos updating me on any parts my car needs. I would highly recommend. More

by ayala.taniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whitney
February 07, 2021

Service department was fantastic. I get an email update and video of what is going on. Super friendly. Little timely but all good. Highly recommend. More

by DRAGONWARRIOR541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Always friendly with good service. Love seeing the video of the car with mechanic pointing out what’s looking good, problems that need immediate attention or potential issues to address at later date. No wo More

by bhshell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

In the beginning we had difference with price. I feel i have a great relationship with Steve at this point. I don't know the other employees but the mechanics did a great job. They are honest not like the More

by tdefalco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Appreciated The procedures they have put in place to protect all customers in light of Covid. Their pick up and delivery service is wonderful. Would recommend their service More

by casseljk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lund
February 01, 2021

The dealership is easy to make service appointments, the people are friendly and efficient. The service was performed well and completed as promised. I will use this dealership in the future for all my se More

by BAILEYRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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