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Piazza Mazda of Reading - Service Center

Reading, PA

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147 Reviews

147 Reviews of Piazza Mazda of Reading - Service Center

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May 19, 2021

They were very professional and courteous . Service was quick and painless. I’ll use them again for other service related to maintenance of my miata More

by MTROJECKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

I was very pleased customer service and service performed. The car was ready as promised. I also appreciate the loaner car. I really like the video of the service- two thumbs up on that idea. More

by CARL A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna
May 18, 2021 -

Piazza Mazda of Reading responded

Carl- thank you so much for you review of our service team. I am glad that our loaner car service, service team, and video service are making your service experience memorable. Thank you for servicing with us! Rob Douglass- General Manager

May 14, 2021

Friendly and accommodating. I enjoyed talking to people there. When I came in for service everyone was very nice and helpful I would recommend friends! More

by RAVENSUE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Lawniczak
May 18, 2021 -

Piazza Mazda of Reading responded

Ravensue- thanks so much for your kind words about our team! We are delighted to have you as part of our family business and appreciate you choosing us. Rob Douglass- General Manager

May 10, 2021

Since purchasing my cx5 in 2015 I have been always going to the dealership for service. Everyone is pleasant and very accommodating every time I go in. More

by iristidham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Piazza Mazda of Reading responded

Thank you so much for your kind review of our team! We appreciate you choosing us for both your sales and service of your Mazda! Rob Douglass- General Manager

May 06, 2021

Very easy to get in and out with great customer service. No pressure to fix things and I was able to buy the bulbs and parts at the dealership . Also, they regularly send me out coupons to reduce the price More

by BOSSLER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

Always friendly and quick service. I’m able to make an appointment that fits my time frame. Prices are reasonable and I do t feel like I’m trying to be up sold when I go in. More

by T_DRIESBACH_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Piazza Mazda of Reading responded

Thank you so much for your kind words about your service experience! We are so glad that your service experiences have been so convenient and we really appreciate you trusting us for your vehicle service! Thank you! Rob Douglass- General Manager

April 26, 2021

Dealership does a wonderful job with showing and explaining what is going on with the vehicle. They do this with a text video. Overall just satisfied More

by DRAGONWARRIOR541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whitney, Andres Castro, Chris Lund, Kaitlyn Lawniczak
May 02, 2021 -

Piazza Mazda of Reading responded

Thank you so much for your review of your service experience! We are very happy to be incorporating video into your service visits, and are glad you enjoy it! Thanks so much for trusting us to service your vehicle! Rob Douglass- General Manager

April 21, 2021

I brought the car in to be serviced and I returned the rental car down a quarter of a tank I was asked to go fill it My mistake that I didn't fill it as I was instructed but I thought they would just char More

by tammyleeconklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Santin
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

I always appreciate the video of the car during the service. It is a good visual to see the work being done or needed on the car. I also love they offer a free loaner. More

by JSTOUDT101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Made an appointment because my tire was leaking they fixed right away and everything is great 😊 Everyone was very friendly and helpful! And the service was done in a timely manner! More

by hmarie11269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Piazza Mazda of Reading responded

Thanks so for for your kind review! I am so happy that our service team took great care of you and your time. Thank you so much for choosing Piazza Mazda of Reading! Rob Douglass- General Manager