Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
147 Reviews of Piazza Mazda of Reading - Service Center
Sort by
May 25, 2020
Very courteous to customers. Comfortable accommodation for those who wait for service to be done. The free WiFi made the time spent waiting less stressful and a bit more fun. for those who wait for service to be done. The free WiFi made the time spent waiting less stressful and a bit more fun. More
by YCDENIS
Verified CustomerEmployees Worked With
May 22, 2020
Rob Douglass and his team always deliver satisfaction. Service, Sales and support personnel provide wonderful service as well as value. A great place to purchase and service your Mazda. Service, Sales and support personnel provide wonderful service as well as value. A great place to purchase and service your Mazda. More
by Shelly
May 21, 2020
I am very pleased with everyone I dealt with at the Dealership. They were all very courteous and helpful from beginning to end. I love the idea of getting a loaner car with no questions asked while my Dealership. They were all very courteous and helpful from beginning to end. I love the idea of getting a loaner car with no questions asked while my car is in for service. Thank U. More
by CATMILLER74
May 17, 2020
Work was performed and completed as promised. I found the video provided for review and work approval to be excellent, a real breakthrough. As always, good communication Is key to customer satisfaction and video provided for review and work approval to be excellent, a real breakthrough. As always, good communication Is key to customer satisfaction and is performed in an excellent fashion. More
by JOHN.SEAMANS
Employees Worked With
May 16, 2020
I had a great experience with getting my oil and oil filter changed! The employees I encountered were very friendly and helpful! The service team also provided a video of the underside of my car and poi filter changed! The employees I encountered were very friendly and helpful! The service team also provided a video of the underside of my car and pointed out some possible concerns but left it up to me to make those decisions! More
by BWRUNNER57
May 13, 2020
Great service, including pick up and drop off all the way out to Downingtown. Appreciated the video review of my car during service. Eliminated all the guess work. Overall, very happy with the Reading dealer out to Downingtown. Appreciated the video review of my car during service. Eliminated all the guess work. Overall, very happy with the Reading dealership and would recommend to buyers. More
by Audifan
Employees Worked With
Other Employees :
Richard (picked up and dropped off vehicle) 5 stars!
May 09, 2020
Liked the video of the car being serviced, not very welcoming starting with the gentleman who chases you around telling you where to park your car. Just not a friendly experience. welcoming starting with the gentleman who chases you around telling you where to park your car. Just not a friendly experience. More
by l
Employees Worked With
May 03, 2020
Reminded me of inspection any took video of problem areas needing attention to pass inspection. Provided ride home when it was clear car would not be ready on time. needing attention to pass inspection. Provided ride home when it was clear car would not be ready on time. More
by ARTHURBWYSE
April 28, 2020
Piazza has lost my business completely after two years. So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotatio So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotation i have all the receipts to prove it. Long story short three times I have gotten my oil change / tire rotation they have not rotated my tire. So this time when i drop it off i mention it to the service guy and he tells me I'll make sure he gets it done. Ok cool not enough for me so i go to the parking lot get a marker and mark my tires so that i have proof this time because if I don't it's my word v.s there's which is why i never fought the other 3 times. So I get my car back from service and guess where my LHR(left hand rear) and RHR marks are on my tire. You guessed it same exact spot. And at this point I'm annoyed so i go in and tell Steve. Look man they did it again they didn't rotate my tires. He get's pissed off and says it's impossible. I try to show him the proof i have the video and i have the marks to prove it. He's telling me if my technician said he did it then he did it. Ohhh that's it l lost it. Like you're taking his word over cold hard proof. So he goes and gets his technician after fighting with me. I am upset at this point I try to point out my finds to the technician but he just walks away because I'm upset. And you xxxx right upset i have every xxxx right to be. I've paid for four tire rotations at this point $100 and it did not get done. They ended up never admitting they were wrong even with all the proof i had and said you know what just to make you feel better we will just rotate your tires now. Yeah that's it another 30 mins of waiting for a tire rotation. I just walked across the street and ended up getting Springfield Mitsubishi's business card never again. IF you are wondering how i knew they where never rotating my tires it's because the driver side rear was replaced about 8 months back due to a nail so it was the newest tire out of all of them. And it has not moved since I had them put it on there. More
by Chris32894
April 26, 2020
they tried telling me that something that was recently replaced needs replacing again brakes, tires, air filters. Have to wonder how many times that just take good parts off one car and place on another a replaced needs replacing again brakes, tires, air filters. Have to wonder how many times that just take good parts off one car and place on another and charge for new More
by Unhappy
Employees Worked With
