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147 Reviews of Piazza Mazda of Reading - Service Center
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June 28, 2020
My experiences with this dealership are always pleasant ones now that it is owned by The Piazza Auto group. Dealing with service and sales is always positive. Rob Douglas,the general manager,has put togeth ones now that it is owned by The Piazza Auto group. Dealing with service and sales is always positive. Rob Douglas,the general manager,has put together a great team. More
by Shelly
Verified CustomerEmployees Worked With
June 27, 2020
Pleasant and fast Came in for an oil change. The staff was pleasant and helpful. In this time of coronavirus they messaged me a video of some dirty filters that needed Came in for an oil change. The staff was pleasant and helpful. In this time of coronavirus they messaged me a video of some dirty filters that needed to be changed. I found that really helpful. They also included a free car wash. Overall a good experience. More
by STEPHEN.LONG735
Employees Worked With
June 27, 2020
The service was poor . I only need an inspection and emission and a wiper. It took 7 hrs. This was totally uncalled Why ???? Thank you . emission and a wiper. It took 7 hrs. This was totally uncalled Why ???? Thank you . More
by dianeabarto
Employees Worked With
June 27, 2020
The worst repair shop I ever used. They texted me about the repairs and Then they did only half the repairs I authorized. Then they lied about it. the repairs and Then they did only half the repairs I authorized. Then they lied about it. More
by saidi
June 21, 2020
I was very pleased with the level of service I received at this location. I will definitely continue to use Piazza Mazda to service my vehicle. at this location. I will definitely continue to use Piazza Mazda to service my vehicle. More
by NATELYA.MAXWELL
June 19, 2020
I like the for first time I was able to see the performance work that they do to my vehicle through video camara .that was awesome. Thanks... performance work that they do to my vehicle through video camara .that was awesome. Thanks... More
by Miguel
Employees Worked With
June 17, 2020
It took 4 hours to wait for my car inspected! This lost time should be refunded via a free inspection! Some slow female service mechanic! People at the front desks are extremely nice, thank you! time should be refunded via a free inspection! Some slow female service mechanic! People at the front desks are extremely nice, thank you! More
by Ana
Employees Worked With
Service mechanic
June 06, 2020
First time here and I was Very impressed with total First time here and I was Very impressed with total service department. I received a video showing me exactly what was wrong and what needed to be fi First time here and I was Very impressed with total service department. I received a video showing me exactly what was wrong and what needed to be fixed. More
by Paulab2451
May 29, 2020
Customer service remains your weak link. Steve called to ask what time I wanted my car picked up - after I told a woman that I would drop it off. My appointment was for 10 a.m. but my car didn’t go into the ask what time I wanted my car picked up - after I told a woman that I would drop it off. My appointment was for 10 a.m. but my car didn’t go into the garage until 10:18 a.m. Finally, after I arrived, I was sent a text with a video. I didn’t open it because of Steve’s error earlier. He was trying to sell me additional services I hadn’t come in for. When I asked him why the woman who made the appointment didn’t tell me about these services, he said it was because he didn’t know my mileage until I showed up. Really? I was in for inspection in February. Don’t you keep records of service on my vehicle, much the way my doctor keeps an electronic chart on me? If jut, perhaps you should start! More
by John
Employees Worked With
Other Employees :
Bob Knosp, Devin Lima
May 26, 2020
Great customer service, attention to detail. Full review of the repair order. Staff kept me informed. The service provided was an excellent value and good quality of the repair order. Staff kept me informed. The service provided was an excellent value and good quality More
by pswisner
Employees Worked With
