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Piazza Mazda of Reading

Reading, PA

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rated
399 Reviews
At Piazza Mazda of Reading, we want your experience to be positive from the moment you step inside our showroom. You will always find the latest Mazda models on display and we're here to help put you behind the wheel of the new or pre-owned vehicle you choose. Piazza Mazda of Reading offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Mazda lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Mazda parts as well. We also have a large fleet of complimentary service loaner vehicles, and offer pick up and delivery for both sales and service. It's just another way we look out for you, and further your connection with your Mazda. How can you experience all this? Well, plenty of ways. Piazza Mazda of Reading can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 3728 Pottsville Pike Reading, Pennsylvania. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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3728 Pottsville Pike

Reading, PA

19605

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Showing 399 reviews

April 27, 2021

Excellent friendly service. This is our fourth Mazda CX9 lease so we are partial to that particular model but everything was great and we love our new car. More

by robsteph11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whitney, Andres Castro, Chris Lund, Kaitlyn Lawniczak
May 02, 2021 -

Piazza Mazda of Reading responded

Thank you both so much for your kind words! It is truly our pleasure to assist you in selecting your beautiful new CX-9. We really appreciate your loyalty to Mazda and Piazza Mazda of Reading! Thank you! Rob Douglass- General Manager

April 26, 2021

Dealership does a wonderful job with showing and explaining what is going on with the vehicle. They do this with a text video. Overall just satisfied More

by DRAGONWARRIOR541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Douglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whitney, Andres Castro, Chris Lund, Kaitlyn Lawniczak
May 02, 2021 -

Piazza Mazda of Reading responded

Thank you so much for your review of your service experience! We are very happy to be incorporating video into your service visits, and are glad you enjoy it! Thanks so much for trusting us to service your vehicle! Rob Douglass- General Manager

April 21, 2021

I brought the car in to be serviced and I returned the rental car down a quarter of a tank I was asked to go fill it My mistake that I didn't fill it as I was instructed but I thought they would just char More

by tammyleeconklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Santin
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

I always appreciate the video of the car during the service. It is a good visual to see the work being done or needed on the car. I also love they offer a free loaner. More

by JSTOUDT101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Everyone was very pleasant and accommodating. Relaxed, no pressure atmosphere. Sales and fiance departments were more than helpful, they went above and beyond. Would recommend this dealership to anyone. More

by cheftim71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jobin Grandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Made an appointment because my tire was leaking they fixed right away and everything is great 😊 Everyone was very friendly and helpful! And the service was done in a timely manner! More

by hmarie11269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Piazza Mazda of Reading responded

Thanks so for for your kind review! I am so happy that our service team took great care of you and your time. Thank you so much for choosing Piazza Mazda of Reading! Rob Douglass- General Manager

April 16, 2021

Fixed the problem very good at finding cause of noise. Took for test drive and heard noise so it could be repaired. I was very pleased More

by NANAHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Piazza Mazda of Reading responded

Thank you so much for your feedback about your service with us. I’m so happy that you had a great experience with our service team, and that we were able to both find and fix the noise! Thanks so much for being our customer! Rob Douglass- General Manager

April 11, 2021

Always treated with respect. Service scheduled quickly and done properly. If something isn't right, they make sure it is fixed to the customer's satisfaction. More

by Lori P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

The people at my Mazda are so professional yet down to earth. I will enjoy coming to them for the servicing of my car! The loaner car was nice and clean. I felt bad my car wasn’t washed! More

by aspadt1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

Had great service, the service manager talked to me about all the work I needed to have done. And didn’t suggest things that weren’t necessary More

by DUTTRTPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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