Piazza Mazda of Reading

I came to look at a CX-5 as my second choice and ended up leaving with one! Mike was very patient and helpful and helped me make the final decision. I really appreciated all of his help, knowledge, and sup leaving with one! Mike was very patient and helpful and helped me make the final decision. I really appreciated all of his help, knowledge, and support. I did not feel pushed into a decision as I had with the other dealership... I know that I made the right choice. I had a very bad experience in the past with the Masano dealership/Mitsubishi service department and because of Mike I changed my mind and gave it a second chance. I'm really happy that I did because I think I bought a great car and have been very satisfied with the service I have been provided with so far. More

Mike did a fine job and was a pleasure to work with. I'm sure my son will get great service from his new Mazda. Thank you! I'm sure my son will get great service from his new Mazda. Thank you! More

I was having issues with my 2007 Ford F150 Pickup truck. With the help from Katy, she made an appointment for me to meet with Mr. Karr. We talked about the issue I was having with my truck and Mr. Lippiwco With the help from Katy, she made an appointment for me to meet with Mr. Karr. We talked about the issue I was having with my truck and Mr. Lippiwcott had made time to put my truck in for service. They took the time to checked to see if what I had mentioned to them may be the issue, plus they checked for more options. Everyone there was so friendly and nice. Thank you for all you help and for fixing my truck. I will be telling my friends where to go to have their cars/trucks serviced. More

I don't like to feel pressured when car shopping and I felt that this experience was the exact opposite. Employees were very nice and at no point was I nervous to make my purchase, I felt very confiden I felt that this experience was the exact opposite. Employees were very nice and at no point was I nervous to make my purchase, I felt very confident and was very pleased with the customer service and willingness to work within my means. I'm very happy I made the purchase I did. More

Had a great experience start to finish with both Tom Masano Mazda and Mike Whitney. Mike was very friendly and helped me out with a test drive and a quick purchase. I came to the dealer having already Masano Mazda and Mike Whitney. Mike was very friendly and helped me out with a test drive and a quick purchase. I came to the dealer having already identified the vehicle I wanted, and Mike made the transaction smooth and hassle free. The price was right too. Would highly recommend. More

Mike McCormac was the best car salesman I have ever had. He was informative and friendly, but not pushy or obnoxious. He was extremely reasonable and very pleasant to work with. I would recommend Mike to He was informative and friendly, but not pushy or obnoxious. He was extremely reasonable and very pleasant to work with. I would recommend Mike to anyone looking for an honest and genuine salesman. As a whole, my experience at Tom Masano Mazda was very good and I have no complaints. More

This is my second visit to Tom Masano Mazda, along with my second time dealing with Mike Whitney, it was an AWESOME expierence and they helped me get out of a car payment I didn't want and into a brand new my second time dealing with Mike Whitney, it was an AWESOME expierence and they helped me get out of a car payment I didn't want and into a brand new 2013 Mazda3 that I wanted. Hands down best customer service. I will return and recommend them to anyone! Joshua Harris More

Very friendly staff, they were very helpful right from the second I walked onto the lot. Mike was a very nice guy and helped me roll off the lot with a smile on my face. I was given plenty of options to c the second I walked onto the lot. Mike was a very nice guy and helped me roll off the lot with a smile on my face. I was given plenty of options to choose from the financing end, and I am pleased with my monthly payment and the car. I am happy to tell my friends and family about this dealership. More

I purchased a 2010 Mazda 3 and I am absolutely in love with it! Michael was awesome to do business with, he's very professional and works very hard to ensure you are happy with what you are purchasing. Mi with it! Michael was awesome to do business with, he's very professional and works very hard to ensure you are happy with what you are purchasing. Michael was extremely helpful, went over everything about the vehicle I purchased and was very pleasant doing so, he really wants to see you in the vehicle you really want. I was impressed with how friendly Michael and all the staff is at Tom Masano. I'd also like to make sure Darren Brown is recognized for the hard work he put in to get me approved for the car I wanted! Thanks again guys!! I recommend paying this dealership and Michael a visit! More

We had just started shopping, but we knew how much we wanted to spend and how much we wanted our monthly payment to be. At a lot of other car dealerships we would be looking at the cars for 20 to 30 min wanted to spend and how much we wanted our monthly payment to be. At a lot of other car dealerships we would be looking at the cars for 20 to 30 minutes before someone came out to answer our questions. At Tom Masano Bob Knosp came out to help us right away, we told him what we wanted to spend and he pointed us in the right direction. We only test drove one car and we knew it was the one we wanted, a great price, low mileage, perfect condition... no reason to look any further. Bob was great, he walked us through the process as quickly as possible, even though we forgot the checkbook, they worked it out so we were able to have the paperwork processed and could run for the checkbook while they polished the car to a gleaming shine. The best part is to now tell people about our experience and to brag about the great deal we got!! Thank you to all of you, for making it such a great experience, but especially to Bob. We will be sure to recommend Tom Masano's and Bob Knosp. Love the mustache. Jack and Marion More