Piazza Mazda of Reading

Getting a vehicle for a good deal. First of all I would like to say our salesmen was wonderful, we didn't exactly know what we wanted but he was patient with us and answered all of our First of all I would like to say our salesmen was wonderful, we didn't exactly know what we wanted but he was patient with us and answered all of our questions. However I do think the process of when you decide on the car you want until the time it's ready is a little long, we were there for 4 hours, I just think something could be done to cut the process in half. More

Bob Knosp is a gentleman Bob made this process a pleasure. We dealt with many other car dealers and he was honest, straightforward, and nice - breaks every car salesman stere Bob made this process a pleasure. We dealt with many other car dealers and he was honest, straightforward, and nice - breaks every car salesman stereotype! More

Great Place To Buy A Car! Darren Brown (dealership manager) and Bob Knosp (salesman) are two of the hardest working people in the business. I brought in a leased Mazda I had o Darren Brown (dealership manager) and Bob Knosp (salesman) are two of the hardest working people in the business. I brought in a leased Mazda I had obtained from a different dealership. They walked me through all my options and helped me get into a 2015 Mazda 3. The deal was awesome, the service was awesome, and I left happy. A few months before this experience, we went to the same dealer and purchased a Mazda 6. They really know how to make people keep on coming back. They recently remodeled their customer service area, so even during service, I can sit back, enjoy their Wifi, have a cup of coffee, and a muffin. Overall, the best experience I have ever had at a dealership. They will have my business for years to come! More

Great Experience Buying My Mazda I had been searching for a couple of months and have test driven several other cars. I went to Tom Masano Mazda in Reading on Thursday and agreed to b I had been searching for a couple of months and have test driven several other cars. I went to Tom Masano Mazda in Reading on Thursday and agreed to buy the car that night. There were other similar cars I drove but what pushed me over the edge, aside from the great car, was the great service I got from the salesman Bob Knosp. Bob was not in a hurry to get me sold, he let the car do that. Bob took me out for a test drive that allowed me to see the vehicle under all conditions, didn't hurry me around the block, really let me drive the car. Bob explained everything about the vehicle and was very knowledgable. I did not feel a hard sell like many places. I loved the car and Bob was helpful and knew the answers. Many other salesmen I worked with while searching really knew little about the specifics of the cars they were selling, not like that here. Additionally everyone I dealt with was friendly and helpful. I appreciate the way they acted and will return and recommend others. Great deal on price, they got me a great deal on financing, free state inspections and an oil change down the road. Lastly, before I drove off, they filled the tank with gas! Good service at Tom Masano Mazda in Reading. Thanks! More

Very good dealership We have been going to Masano's for many years. As a matter of fact, we are now buying our 5th. car from them. They are very professional and very he We have been going to Masano's for many years. As a matter of fact, we are now buying our 5th. car from them. They are very professional and very helpful. We have been dealing with Bob Knosp. Your not going to find a more helpful or pleasant person to deal with. I used to hate having to go car buying, but since we've been going to Masano's, it's a pleasure again. I don't know if it's allowed, but if you go, as for Bob first. He's great:) You only let us pick Mazada, but Bob is getting us a nice used Ford. More

Pleasant car buying experience Kristin was wonderfully friendly; No extensive dealer "games", not pushy or aggressive. She had a job to do: sell a car and make a profit, and I had a Kristin was wonderfully friendly; No extensive dealer "games", not pushy or aggressive. She had a job to do: sell a car and make a profit, and I had a goal of an affordable car payment. They gave me what I believe to be a great deal, I would go there again in a heartbeat, and I highly recommend them to anyone looking to purchase a new vehicle. More

wonderful experience I went to Tom MasMasano to look at vehicles for a possible purchase. Kristin was my car sales associate. She was very knowledgeable and answered al I went to Tom MasMasano to look at vehicles for a possible purchase. Kristin was my car sales associate. She was very knowledgeable and answered all my questions. She found the perfect car for me. I drove off the lot that day with a car that I absolutely love. I would absolutely recommend buying a car from here. More

Great to deal with. My wife and I went to look at CX 5s. Which we ended up buying. Bob Knosp was our salesman. He did an excellence job. Very easy to work with. Thanks B My wife and I went to look at CX 5s. Which we ended up buying. Bob Knosp was our salesman. He did an excellence job. Very easy to work with. Thanks Bob. More

Great products-superior sales and service We traded two vehicles in, a 2007 Equinox & a 2003 Taurus, for a 2015 CX5 Touring AWD. We were treated quite fairly on both the trades and the marked We traded two vehicles in, a 2007 Equinox & a 2003 Taurus, for a 2015 CX5 Touring AWD. We were treated quite fairly on both the trades and the marked down price for the CX5. This is the second Maxda we have purchased from Tom Masano Maxda - the other a 2013 Mazda3 Touring edition which we still own. We have found the Mazda products to more than live up to their advertisements for quality, safety, fuel mileage and reliability. Service on our Mazda3 has always been performed @ the Masano dealership and work has always been complete, on time and properly performed. I would not hesitate to recommend the Mazda products and/or Masano dealership to any prospective buyers. At 64 years of age I have purchased over 30 vehicles. and clearly feel that the last two purchases, both Mazdas from Tom Masano Mazda, have been my smartest purchases. More

Pleasant Experience Ask for Gregory Wood as your sales guy. For us he was very kind to us and our daughter as we test drove and discussed options, he was knowledgeable a Ask for Gregory Wood as your sales guy. For us he was very kind to us and our daughter as we test drove and discussed options, he was knowledgeable and and went out of his way to make our car buying experience easy. And Dave the finance guy locked us in a great rate and was easy to work with, I love our new car and it was cleaned and made sure it was ready for us to drive home. More