Piazza Mazda of Reading
Reading, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Andres Castro and Rob Douglass provided excellent service and made the leasing of a new car easy and pleasent despite the social distancing restrictions. Thank you! and made the leasing of a new car easy and pleasent despite the social distancing restrictions. Thank you! More
Reminded me of inspection any took video of problem areas needing attention to pass inspection. Provided ride home when it was clear car would not be ready on time. needing attention to pass inspection. Provided ride home when it was clear car would not be ready on time. More
Consistently excellent service , very friendly, competent professionals that always put the customer first. I have had very reliable service and excellent communications for over last 5 years when I first co professionals that always put the customer first. I have had very reliable service and excellent communications for over last 5 years when I first contacted this dealership More
Piazza has lost my business completely after two years. So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotatio So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotation i have all the receipts to prove it. Long story short three times I have gotten my oil change / tire rotation they have not rotated my tire. So this time when i drop it off i mention it to the service guy and he tells me I'll make sure he gets it done. Ok cool not enough for me so i go to the parking lot get a marker and mark my tires so that i have proof this time because if I don't it's my word v.s there's which is why i never fought the other 3 times. So I get my car back from service and guess where my LHR(left hand rear) and RHR marks are on my tire. You guessed it same exact spot. And at this point I'm annoyed so i go in and tell Steve. Look man they did it again they didn't rotate my tires. He get's pissed off and says it's impossible. I try to show him the proof i have the video and i have the marks to prove it. He's telling me if my technician said he did it then he did it. Ohhh that's it l lost it. Like you're taking his word over cold hard proof. So he goes and gets his technician after fighting with me. I am upset at this point I try to point out my finds to the technician but he just walks away because I'm upset. And you xxxx right upset i have every xxxx right to be. I've paid for four tire rotations at this point $100 and it did not get done. They ended up never admitting they were wrong even with all the proof i had and said you know what just to make you feel better we will just rotate your tires now. Yeah that's it another 30 mins of waiting for a tire rotation. I just walked across the street and ended up getting Springfield Mitsubishi's business card never again. IF you are wondering how i knew they where never rotating my tires it's because the driver side rear was replaced about 8 months back due to a nail so it was the newest tire out of all of them. And it has not moved since I had them put it on there. More
Jobin was extremely helpful in helping us get the SUV that we wanted, especially during these crazy times dealing with the Covid-19 virus. Jobin even got us a lower percentage rate than we received throu that we wanted, especially during these crazy times dealing with the Covid-19 virus. Jobin even got us a lower percentage rate than we received through our credit union. The SUV is loaded and priced better than the other local dealerships! My wife and I love it!! More
they tried telling me that something that was recently replaced needs replacing again brakes, tires, air filters. Have to wonder how many times that just take good parts off one car and place on another a replaced needs replacing again brakes, tires, air filters. Have to wonder how many times that just take good parts off one car and place on another and charge for new More
Friendly, efficient and honest dealer. Getting ready to order My 5th Mazda from Piazza. Treat their customers like family. They are highly recommended. Great service department order My 5th Mazda from Piazza. Treat their customers like family. They are highly recommended. Great service department More
I was thankful that they arranged to have my car picked up at my home. They kept me informed through video of the results of the service visit. Then my car was returned to my home. up at my home. They kept me informed through video of the results of the service visit. Then my car was returned to my home. More
They picked up my car and dropped it off. The sent me a video showing what they did and the condition of the tires. They were quick to get my car back. video showing what they did and the condition of the tires. They were quick to get my car back. More
All the service department at piazza Mazda of reading are great and very helpful everyone should go there for service thanks and hope all are being safe great and very helpful everyone should go there for service thanks and hope all are being safe More