Piazza Mazda of Reading
Reading, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I couldnt give it zero stars because it doesnt allow me to. I had a terrible experience with the service department of Mazda. I took my car in for a inspection on a Tuesday. Later in the day recieve a te to. I had a terrible experience with the service department of Mazda. I took my car in for a inspection on a Tuesday. Later in the day recieve a text with 650$ worth of things that need done for a 2015 CX5. Make sure to give a quick look over your car before you take it. To name a few. One was to replace air filter for 55$ when it was changed a few months ago. Another was 25$ for a tail light when it's a 2$ part. And 280$ for a belt tensioner that cost 50$ and my belt doesnt even make a sound. So I said no to all but had to have them replace a tire and light to pass inspection. The tire which is only a couple months old had a plug in it which they said it was to close to sidewall so they ordered a new one. Told me car would be done Wednesday. Wednesday comes and get a text saying couldnt get tire would be done Thursday. So we wait, they never offer a loaner or anything. Thursday comes and I hear nothing all day so I call at 5pm and ask if I can pick up my car. They told me it didnt make it on truck so it will be done Friday. Still no mention of helping out with loaner or anything and it's my wife's car with our sons car seat in it. Friday comes and they tell me pick up by 6pm. Ok I was gonna work OT til 5 and pick it up. Couple hours later recieve a text saying needs to be picked up by 5pm. So now I gotta lose money to go pick it up. Get there and they dont offer nothing for my troubles and or me losing money for having to pick it up. Very poor customer service. Plus I got tire back they replaced and sent pictures to other mechanics and they told me that it would've passed inspection. More
Glad to have my car back in good working condition. Was certainly not happy when I got back from vacation and found my completely dead in my daughter’s garage. certainly not happy when I got back from vacation and found my completely dead in my daughter’s garage. More
They were super professional, and helped get me the car I wanted at the price I needed it to be! Andres was so helpful and patient with me and this being my first time buying a car. For that I am super thank wanted at the price I needed it to be! Andres was so helpful and patient with me and this being my first time buying a car. For that I am super thankful! Could not be more happier with my experience and will be a returning customer! More
Everything went ok! Chris sold me on the low% of color on the make and model that I wanted. I was on the fence till that fact. Nobody was pushy! With all the incentives it sold itself! Thanks the make and model that I wanted. I was on the fence till that fact. Nobody was pushy! With all the incentives it sold itself! Thanks More
Steve and the whole team were do nice to work with. Thanks for getting me back on the road so quickly. My husband and I will be back in the future. Jill C. Thanks for getting me back on the road so quickly. My husband and I will be back in the future. Jill C. More
Andres was great to work with! He spent so much time helping me find the perfect car! I am so happy with my new CX-5. I was also incredibly impressed with the full disclosure of one of the recon guys te helping me find the perfect car! I am so happy with my new CX-5. I was also incredibly impressed with the full disclosure of one of the recon guys telling us he found a small bubble in the paint and that the dealership agreed to take care of that ASAP. I will definitely recommend this dealership to others because of how well I was treated! More
Andres was exceptional from start to finish. Proactive and willing to work to find a solution to make the deal. Incredibly responsive to my initial email and all subsequent texts and calls. Professional t and willing to work to find a solution to make the deal. Incredibly responsive to my initial email and all subsequent texts and calls. Professional throughout the entire process. We couldn’t be happier. More
Very professional. Willing to make the deal. Offered good answers to questions. Very available. Willing to deliver car all the way To Drexel hill. Great customer service. answers to questions. Very available. Willing to deliver car all the way To Drexel hill. Great customer service. More
Friendly and professional from start to finish. I knew the car that I wanted so we took care of the details over the phone. I showed up, got a tutorial of the new features, sign the paperwork and drove of the car that I wanted so we took care of the details over the phone. I showed up, got a tutorial of the new features, sign the paperwork and drove off. I was very pleased with my experience and look forward to doing business with them in the future. More
I had a great experience. Chris and Jobin we’re very helpful and informative. I couldn’t have picked a better car. Thank you both! helpful and informative. I couldn’t have picked a better car. Thank you both! More