Piazza Mazda of Reading
Reading, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Everyone at Piazza Mazda of Reading is terrific from the girls at the counter to the advisor to the service manager Steve Santin they always take care of me every single time girls at the counter to the advisor to the service manager Steve Santin they always take care of me every single time More
Would’ve preferred to have dealer installed options on the car prior to pickup. It was an inconvenience to bring my car back and I’m not of age to use a loaner car. the car prior to pickup. It was an inconvenience to bring my car back and I’m not of age to use a loaner car. More
Fast and courteous. All around a good experince as this was my first visit to Piazza, being new to the area. They sent me a video clip of a visual inspection of the engine and suspension along with other o was my first visit to Piazza, being new to the area. They sent me a video clip of a visual inspection of the engine and suspension along with other observations. The picture is worth a thousand words". First time u experienced this and really appreciated it. More
Outstanding sales dept but service dept is will take advantage of you recommending items you don't need and charges prices well above non-dealer auto service companies. Also, they charge very steep pric advantage of you recommending items you don't need and charges prices well above non-dealer auto service companies. Also, they charge very steep prices to diagnose a problem in addition to the labor charges even when you tell them what part needs to be replaced. Good place to buy but avoid the service dept. More
Excellent!l would highly recommended this dealership, both for sales and service. My best experience thus far. Rob and Chris were respectful, worked with me, and recommended a great vehicle. both for sales and service. My best experience thus far. Rob and Chris were respectful, worked with me, and recommended a great vehicle. More
Excellent service. Very quick with repairs. Innovative videos regarding your vehicle. Highly recommend for Mazda services. Friendly staff. Excellent communication. Wouldn’t take my Mazda anywhere else. videos regarding your vehicle. Highly recommend for Mazda services. Friendly staff. Excellent communication. Wouldn’t take my Mazda anywhere else. More
Chris Lund was 5 stars. His manager Rob was 1. He offered me an extra $500 if I would buy immediately. I told him I always shop at lease two places for ANYTHING I purchase . I called Chris the following day me an extra $500 if I would buy immediately. I told him I always shop at lease two places for ANYTHING I purchase . I called Chris the following day and told him I would take the deal. He put me on hold and returned to say Rob will not give me the extra $500. My nephew that sold cars a few years back said that’s a game car dealers play. It really disturbs me that I’m spending my hard earned money and your manager is playing games. If it weren’t for Chris I would have gone elsewhere to purchase the car. I haven’t yet published my review on social media as well as Yelp but as soon as I get a chance I will certainly mention everything I said above. Every time I think of what Rob did my blood pressure increases . 🤬 More
New car purchase We were looking for a car and had determined that we would like to see the Mazda CX-5. Turned out to be slightly out of our budget. However we then We were looking for a car and had determined that we would like to see the Mazda CX-5. Turned out to be slightly out of our budget. However we then got a test drive in a CX-3 from Chris Lund. Very pleasant experience and the car and zero % financing sold us. More
Service Good, People Nice, But. I have bought 5 cars here and always had them serviced at this location. Noticed a change when Piazza took over the dealership. Failing inspections f I have bought 5 cars here and always had them serviced at this location. Noticed a change when Piazza took over the dealership. Failing inspections for what I felt were non-violations. I feel that this may be due to policy from the upper management, because all the employees I dealt with were nice and (except for 1 minor issue) did good work. Sorry to say, I won't be going back. More
Fantastic people, friendly, considerate. Andres held on to the car before I visited, we had a good test drive, delivered the car to my doorstep (I love 60 miles away) and was considerate by not cashing my to the car before I visited, we had a good test drive, delivered the car to my doorstep (I love 60 miles away) and was considerate by not cashing my check and waiting for my loan check to come through. The owner of the branch, Rob, was nice to talk to as well. It's amazing how smoothly everything went despite the pandemic! More