Piazza Mazda of Reading

I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them hav driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish. More

Kalysta is an attentive, knowledgeable, and personable sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me o sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me on the road in my new car. I recommend this team with no reservation. More

Our experience with Piazza Mazda began several months ago when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barel when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barely gave us the time of day. Andres Castro took the time to find out about us, our needs and time line. When the time came to make our purchase, he took the time to show us our options and find the right vehicle. In fact Andres went above and beyond. He had to work very hard to get the right CX 30 for us. We felt like the whole dealership took time to meet us and welcome us into the Piazza family. We highly recommend Piazza and Andres. More

Kalysta handled my transaction with extreme courtesy and professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They patiently answered any questions that I had. I would very much recommend this dealership to anyone looking to acquire a car, van, or truck. More

Price quoted over the phone for brake replacement was very much under the actual charge. And then they tried to add on a bunch of stuff that I was not interested in having done. very much under the actual charge. And then they tried to add on a bunch of stuff that I was not interested in having done. More

I had the best experience buying a car at Piazza Mazda of Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her traine Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her trainee, Caitlin. I really felt like I was buying a car from my friends. I am so happy with my purchase & the entire car buying experience at Piazza. I highly recommend this dealership to anyone looking to buy a car! More

Very good staff. From making the appointment to servicing the car everything went very well. They sent a video of the car as they were working on it and that is very nice. Also made a follow up call to see t the car everything went very well. They sent a video of the car as they were working on it and that is very nice. Also made a follow up call to see that everything was good after the service. More

They are sensitive to please their customers! We have had 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. More

Easy to make an appointment. Service staff is courteous and efficient. Service was done in the time allotted and explained. Waiting area is clean and comfortable and efficient. Service was done in the time allotted and explained. Waiting area is clean and comfortable More

Everything was explained to me beforehand, surprises. Everyone I talked to over the phone and in person was very professional, polite and knowledgeable. I would defiantly recommend them to friends. Everyone I talked to over the phone and in person was very professional, polite and knowledgeable. I would defiantly recommend them to friends. More