Piazza Hyundai of Westchester - Service Center

I bought my car at this dealership because they raved about how good and inclusive their service department was. I have had nothing but headaches from them for the last three years. The first time was about how good and inclusive their service department was. I have had nothing but headaches from them for the last three years. The first time was when they told me I needed new brakes. I wasn't going to have them replace them because my fiance can do it for the cost of the part. The service department told me they would cut my roters anyway. They did a terrible job, and cut them completely unevenly. As a result I gave them a poor service review. From that point on, I have been harassed every time I take my car in about giving them a poor review. Most recently, they had my car for TEN DAYS to determine why it's stalling and not downshifting properly. While the problem occurred multiple times before it was taken in, they claimed they couldn't get it to repeat the problem in the whole ten days it was there. Ironically, immediately after I picked it up (they did nothing because they can't tell me what's wrong with it, but still charged me $50 for looking at it), it stalled, and the downshifting was worse than it was before I took it in. They also make you initial a sheet before you pay saying you will give them 100% on your survey or you'll call them and have them fix the problem first. To me, that defeats the purpose of a survey that is supposed to give Hyundai and the dealership feedback about what they're doing wrong! More

felt like i got riped off, he's rude and always smoking in shop lettting others do the work. his managers a male shovenist as well you can see the reflection of his computer on the window(dirty pictures) in shop lettting others do the work. his managers a male shovenist as well you can see the reflection of his computer on the window(dirty pictures) i switched to downingtown nice people More