Piazza Hyundai of West Chester

Was looking for a used car for my son who is in High School. Set up an appointment with Tim who selected a few cars that met our criteria by the time we arrived. Can't say enough about the professiona School. Set up an appointment with Tim who selected a few cars that met our criteria by the time we arrived. Can't say enough about the professionalism of the staff. Tim was knowledgeable, personable, and professional. He handed off his following appointment to another salesperson to ensure that he stayed with us through all of our test drives (we tried quite a few) and assisted us greatly in our decision making. Nick, the sales manager, offered extended warranty options without pressure and treated my wife and I with respect. We ended up buying a used Hyundai Accent at a very fair price. Overall we had a very satisfying experience. More

My wife and I visited Carousel Hyundai inquiring about a listed used GMC Acadia. Ron Homnack was very professional and courteous. This was our second time considering Carousel Hyundai for a vehicle purcha listed used GMC Acadia. Ron Homnack was very professional and courteous. This was our second time considering Carousel Hyundai for a vehicle purchase. Though we did not reach an agreement on purchasing the vehicle we still have a very positive opinion of Carousel Hyundai and recommend anyone in the market for a new or used vehicle visit Carousel Hyundai. More

These guys treated me great. They helped me find the right car and let me drive a few to be sure. The car was detailed well and the delivery was fun. They even took my picture and sent me a calendar w right car and let me drive a few to be sure. The car was detailed well and the delivery was fun. They even took my picture and sent me a calendar with the picture on it. What a great idea!! It came in the mail today. More

I visited 3 dealerships prior to making my decision to I visited 3 dealerships prior to making my decision to purchase a 2013 Santa Fe from Carousel. I met "Reggie" and he was a delight to work with. He I visited 3 dealerships prior to making my decision to purchase a 2013 Santa Fe from Carousel. I met "Reggie" and he was a delight to work with. He was both knowledgeable about the product but not pushy. We went for a test drive and I was sold on the Santa Fe. The next week I did visit the other 2 dealerships but it was Reggie and the Staff at Carousel that made me want to come back. When I finally brought my wife back it was late in the day but everyone was great to us. Even after the Dealership closed Reggie was showing us how everything worked. We were very pleased with the whole experience. More

Went to Carousel with the intention of buying a new Elantra. I did not buy the car from them eventually, but I wanted to report that as far as we have gotten, the customer service was very professional Elantra. I did not buy the car from them eventually, but I wanted to report that as far as we have gotten, the customer service was very professional and friendly. I want to recommend Michael Wilkinson to anybody who wants to buy a car. Michael is knowledgeable, very friendly, and thorough. He goes out of his way to help the customer. He followed up with me yet did not become annoying in the process. Hope he will be there next time to work with him. The only reason they lost my business is that they were not able to work with me on the financing application. This however, should not reflect badly on them either. I am a special (nut) case: I never had a loan before/my credit score is zero. Carousel decided not to push for my application and another dealer did. With the end of summer 2013 sales rebates that give a considerable break when financing with the manufacturer, this was an insurmountable advantage on the part of the competitors. I assume if Carousel made the executive decision to work with odd loan requests, I would have worked with them further and perhaps would have bough the car from them. More

This is the 3rd car my fiancee & I have purchased from Carousel. Price was fair, staff was friendly and professional. We greatly appreciate access to a loaner car & the free oil changes. Buying a car from Carousel. Price was fair, staff was friendly and professional. We greatly appreciate access to a loaner car & the free oil changes. Buying a car from Carousel was certainly an easier & more pleasant experience than trying to submit this review. Dealer Rater, your registration system is buggy & gives false error messages. I give you a 2. More

Great overall experience Mike was friendly not too Great overall experience Mike was friendly not too aggressive and took a great bit of time with me in this process. I traded an expedition with 115k Great overall experience Mike was friendly not too aggressive and took a great bit of time with me in this process. I traded an expedition with 115k miles and git a reasonable value on tade compared to others More

Very pleasant experience! This was my fifth Sante Fe purchased from Carousel and by far this was best all around experience. Ron Homnack was a joy to work with. Very knowledgeable, friendly and professi purchased from Carousel and by far this was best all around experience. Ron Homnack was a joy to work with. Very knowledgeable, friendly and professional. He even brought me brownies that his wife made when I picked up the car! Going through the paperwork with Tim Raysor was great as he was also very professional but easy going as well. More

Excellent Service! The sales staff was very professional and listened to what I was looking for. I had a great experience buying my car and would reccommend the dealership to others. and listened to what I was looking for. I had a great experience buying my car and would reccommend the dealership to others. More

I just purchased a new 2013 Hyundai Santa Fe at Carousel Hyundai. I worked with Mike Wilkinson in the sales department and the experience was excellent. This is my 3rd Hyundai that I have purchased at Car Hyundai. I worked with Mike Wilkinson in the sales department and the experience was excellent. This is my 3rd Hyundai that I have purchased at Carousel and each time the process was fair and painless. The service department is top notch in keeping my cars in excellent running condition. I have been very happy with each car that I have purchased and had serviced by Carousel and I will be sure to make future car purchases there. More