Piazza Hyundai of West Chester

Great to work with Second car from this dealership. Overall highly satisfied with dealership and sales personal. We stopped by one day to look at the car and our regular Second car from this dealership. Overall highly satisfied with dealership and sales personal. We stopped by one day to look at the car and our regular salesperson was not in - someone stepped up to fully help uss including a test ride, know ing full well that the sale would go to another person. Whole operation was very professional. More

Worst Experiance Ever The service department is horrible. Mike & James are liars and cheats. They had my car for over a week and half before we got word from "corporate" The service department is horrible. Mike & James are liars and cheats. They had my car for over a week and half before we got word from "corporate" that my repairs were not going to be covered. There was no communication from their end. I had to call each day to get answers or updates. There was no concern on their end that this was taking as long as it was. Without going into great detail with a daily breakdown - i received a different explanation each day depending on who i spoke to. I asked to speak to the general manager and i was told that he was not in and that was it. When i threatened to come in and make a scene all of a sudden things moved along, but just enough to quiet me for the moment. The sales department is no better. They are all incompetent at their jobs, liars and have no customer service experience at all. I will never purchase another car from this dealer again and i have informed everyone that i know to do the same and avoid this dealership (sales & service) like the plague. More

Excellent Experience Eric was very helpful in laying out my options between two vehicles. He worked with me to lower my monthly payments. Very polite and did not try to pu Eric was very helpful in laying out my options between two vehicles. He worked with me to lower my monthly payments. Very polite and did not try to push anything on me that I did not ask for. More

Ron was great and everyone was friendly! Ron was great and honest! Professional and friendly. Wasnt pushy at all and didnt sell me something i didnt need.Would work with him again! Everyone i Ron was great and honest! Professional and friendly. Wasnt pushy at all and didnt sell me something i didnt need.Would work with him again! Everyone is friendly and helpful. Got a great deal in my trade in. More

Ken Pino, and Carousel Hyundai Outstanding! Ken Pino was absolutely terrific, and we'll certainly be doing business with him again! Ken was extremely professional, knowledgeable, and helpful. Ti Ken Pino was absolutely terrific, and we'll certainly be doing business with him again! Ken was extremely professional, knowledgeable, and helpful. Tim from Finance & Insurance was a great guy, and equally professional and knowledgeable! Carousel - equally outstanding! Bottom line, we've become hug fans of Hyundai, Carousel, Ken, Tim, and the rest of the Carousel team! 10+ all the way around! Thank you, -Steve R More

Great! I was new to leasing when I went in and was a little nervous about the process. I met with Mike to discuss leasing and to look at a car I had my eye o I was new to leasing when I went in and was a little nervous about the process. I met with Mike to discuss leasing and to look at a car I had my eye on and he instantly calmed my nerves. He didn't push the sale, answered every question I had with ease, and was super friendly. He helped me work out a great deal and I left the dealership with a car that I love. I honestly couldn't have been happier with my purchase and the quality of customer service that I was given. If you're considering going in, I would definitely suggest it - and ask for Mike! More

2017 Elantra I am very happy with my purchase and the overall experience with the staff and dealership. I plan to be a return customer. I would recommend this de I am very happy with my purchase and the overall experience with the staff and dealership. I plan to be a return customer. I would recommend this dealership and brand of car to everyone. More

Impressive My son bought car here. He was very happy. We were car shopping and decided to try this dealership. We were impressed with staff . Even though it's fa My son bought car here. He was very happy. We were car shopping and decided to try this dealership. We were impressed with staff . Even though it's farther than others, we decided very happily to do business with carousel. More

No title I feel the way the questions were asked and the answer was sufficient I am agree with everything I was very pleased with the sales person and the come I feel the way the questions were asked and the answer was sufficient I am agree with everything I was very pleased with the sales person and the come dealership and I don't wish to continue any longer so far this is it More

Ron is the man my salesman Ron and the overall people I came into contact with were very polite and courteous and not too pushy.. And the test drive and explanatio my salesman Ron and the overall people I came into contact with were very polite and courteous and not too pushy.. And the test drive and explanation of my hybrid car ( which I have never owed) was on point. More