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Piazza Hyundai of Pottstown
Limerick, PA
883 Reviews
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December 17, 2012
The internet woman made contact via the net and in a phone call. She set the tone for the dealership. When I got there, she introduced me to Matt. He was very informative especially in the area I phone call. She set the tone for the dealership. When I got there, she introduced me to Matt. He was very informative especially in the area I wanted information about .... can this vehicle tow and what was the difference? Pointed out the upgraded changes between my 09 Santa Fe and the features AND BENEFITS of the new 12 Santa Fe. FORTUNATELY he did NOT bring out his 'boss', the sales manager. That would have been a real deal killer. He did a nice upsell presentation - taking me with the Sonata first and then the SantaFe so that I could better experience the difference. Both cars were great. He chose the SantaFe which had 'extras' but nothing which would have made me say I just can't afford this and mentally shut down on that vehicle. He was very careful that when he sat for the 'exit' strategy that he went over all the functions and wisely made me do the work so I would retain it. When the sales person does it, it's not as inprinted as when the customer does it. More
by RuthDailey
Employees Worked With
Matthew Gillespie (sales) + internet woman
Helpful December 15, 2012
My Santa Fe required work that was covered under my warranty. At first, I was not able to get a quick appointment. I called back letting them know that I did not need my car for a few days and they wer warranty. At first, I was not able to get a quick appointment. I called back letting them know that I did not need my car for a few days and they were kind enough to take my car sooner. They did a thorough check and fixed the problems in 2 days. Thanks for your flexibilty. More
by sammie40
Employees Worked With
Jason, Jason Merkel
December 15, 2012
Service department alwas friendly, work is always quickly completed when promised, car is still working well; warranty repairs took care of any issues that had ocuurred so far completed when promised, car is still working well; warranty repairs took care of any issues that had ocuurred so far More
by infinityzzz
Employees Worked With
Rich Stubblebine, Rick Stubblebine
December 13, 2012
Everytime I have been to Piazza Hyundai of Pottstown, PA, it has been a great experience. Everyone I have ever dealt with is so friendly and helpful. I would certainly recommend them to everyone who needs a it has been a great experience. Everyone I have ever dealt with is so friendly and helpful. I would certainly recommend them to everyone who needs a car or service. Theresa Miller More
by tonilarry
Employees Worked With
Jason and Rick, Rick Stubblebine
December 10, 2012
I was told that I had a nail in my tire and sadly, it was too close to the wall of the tire to be repaired. The cost of a new tire was $185, but they recommended that I get two new tires to keep the traction too close to the wall of the tire to be repaired. The cost of a new tire was $185, but they recommended that I get two new tires to keep the traction in the rear equal - a total cost of $370. I declined the replacement of the tire and asked that they make sure it was inflated properly. I then went to CJ Tire. They showed me the nail, explained it could easily be repaired, and the total cost to me was $26.50. Thanks Piazza Hyundai! You just lost a loyal service customer and future auto sales! More
by rdoaty
Employees Worked With
unknown
December 08, 2012
Everything about the treatment my wife and I received, from beginning to end, was first rate. You seem to have an excellent culture and a team strategy that works. Also, I love my triple black Veloster t from beginning to end, was first rate. You seem to have an excellent culture and a team strategy that works. Also, I love my triple black Veloster turbo! Having a great product doesn't hurt either! More
by markkender
Employees Worked With
Matt Gillespie
December 07, 2012
My experience at Piazza Hyundai of Pottstown was excellent. I was greated in a timely fashion and given complete details of what my service appointment will consist of. The service rep made sure I u excellent. I was greated in a timely fashion and given complete details of what my service appointment will consist of. The service rep made sure I understood the work that was going to be preformed and asked if there was anything else needed. I was consulted on some additonal services for approval before work was started. I was overalled very pleased with the service appointment. More
by shelley922
Employees Worked With
Denis Moyer, Dennis Moyer
December 07, 2012
Work was performed quickly and efficiently as I waited. Work was performed quickly and efficiently as I waited. The performed service was fully explained to me. The vehicle was returned to me washed and Work was performed quickly and efficiently as I waited. The performed service was fully explained to me. The vehicle was returned to me washed and ready to go. More
by jman6147
Employees Worked With
Dennis Moyer, Dennis Moyer
December 07, 2012
I went to Piazza Hyundai of Pottstown to have the mileage checked on my vehicle. I had never been there before. I was greeted with "Hello, how can I help you"? I was invited to sit down while my informati checked on my vehicle. I had never been there before. I was greeted with "Hello, how can I help you"? I was invited to sit down while my information was entered into the computer. I was on my lunch break and Jason was very prompt to attain the information that he needed. He had even moved my vehicle closer to the service department, so I would not have so far to walk as I had parked along side of the building. Prior to my departure, the staff wished me happy holidays! I am a very satisfied customer and will definitely return. More
by DaniD820
Employees Worked With
Jason Merkel, Jason Merkel
December 04, 2012
This was my first visit to Piazza Hyundai, having just moved from northern NJ to Chester County, PA. I was sort of spoiled by a wonderful dealer experience at Wayne Hyundai in NJ. After reading numerous c moved from northern NJ to Chester County, PA. I was sort of spoiled by a wonderful dealer experience at Wayne Hyundai in NJ. After reading numerous customer reviews about Piazza, I decided to have my Sonata serviced there. It was a very pleasant experience in a friendly, inviting environment. They explained everything, even showed me what I should look in the way of maintenance for on my next visit. I know I made the right choice in dealer service. More
by allbran
Employees Worked With
Rick Stubblebine, Rick Stubblebine
