Piazza Hyundai of Pottstown

Overall experience was very good. We had researched Hyundai and the Elantra model before our visit and knew generally what we wanted. David was very helpful and professional in guiding us through the Hyundai and the Elantra model before our visit and knew generally what we wanted. David was very helpful and professional in guiding us through the selection and buying process. The after-sale service was also very good. David gave a thorough review of the car's functions before we left the lot as well as during a follow-up visit to answer additional questions. More

From the very first meeting with David at the dealership it was clear that I would buy a car at Piazza. His product knowledge was very impressive and he was able to answer all my questions. Niko and I man it was clear that I would buy a car at Piazza. His product knowledge was very impressive and he was able to answer all my questions. Niko and I managed to narrow down my choices and zero in on one particular car. I was able to purchased a demo model and by doing so, upgraded the optional equipment without increasing the price. I was also very impressed with the cooperation between Davis and Niko - neither trying to take the sale from the other one. I always thought that car sales was more of a "cutthroat" business. Thanks, Piazza Hyundai! I'll definitely be back. More

I brought my Elantra in for an oil change. There was only one Service Writer there when I arrived early at the shop and he was busy with another customer. Rick S., the Service Manager, came right out to chec one Service Writer there when I arrived early at the shop and he was busy with another customer. Rick S., the Service Manager, came right out to check my car in so that I didn't have to wait on the Writer to finish up. I really appreciated that prompt attention. I was in and out within an hour, with my oil changed, the tires rotated, and my car cleaned. More

Brought my car in a 3rd time, 2nd official service visit, for them to look at the new chips that occurred, near my radio and cd player, that THEIR tech did when fixing this issue my last service visit. I wa for them to look at the new chips that occurred, near my radio and cd player, that THEIR tech did when fixing this issue my last service visit. I was told that this was their before and again, implied, that I had done this damage I felt the need to discuss this poor customer concerns and service to Bruce Koonce, the GM, who seemed interested in, and said that he was going to look into this and get back to me. He explained that he was going away but would get back to me Thursday, Friday at the latest. Well, that has been almost 2 weeks and I have not heard from him at all. What happened to customer respect or basic courtesy? If the GM can't even call back a customer, why would his service tech and employees care? I am disappointed in Pottstown Hyundai and will not refer them to anyone. More

Originally came in for service. Walked into the show room, the receptionist asked if I needed help. I explained that my car was getting service, but I was thinking of getting a new car. My finances w room, the receptionist asked if I needed help. I explained that my car was getting service, but I was thinking of getting a new car. My finances were limited so i wanted to get information about something smaller. She suggested the Elantra 5 door. Brandon showed me one in the lot, went over all my options and was very helpful. The following Tuesday I came back to finalize everything. Brandon even found one in red! I picked it up on Thursday! More

I was looking for a new car when we walked into the showroom, we were greeted by Mathew our salesman. He was very knowledgable about the various Hyundai's. He took the time to point out all of the feat showroom, we were greeted by Mathew our salesman. He was very knowledgable about the various Hyundai's. He took the time to point out all of the features of the various cars, and went with us as we took test drives. Mathew was very helpful without being overbearing. He was very patient as we made 3 visits before deciding on the car. When we came to pick up the car, he programmed the stations I selected and helped sync up my phone to the car. He also spent over a half hour with us in the car, going through all the features of the car, ensuring we were comfortable with all of the electronics. He exceeded our expectations of customer service, when he called the next day, to ensure we were satisfied an to schedule our first service call. We had a very pleasant buying experience and I have re ommended Mathew and Piazza to several of my friends. More

Matt was amazing! He was extremely knowledgeable about the vehicles on the lot and was very patient with all of my questions about the Santa Fe Sport. Excellent experience overall! the vehicles on the lot and was very patient with all of my questions about the Santa Fe Sport. Excellent experience overall! More

My wife and I both have 2011 Sonata`s,I was recently in for service for a recall on lower control arm.Your whole staff went the extra mile to made it a pleasant experience.Rich even sent Donna (nice Lady) for service for a recall on lower control arm.Your whole staff went the extra mile to made it a pleasant experience.Rich even sent Donna (nice Lady) to pick me up at my home to retrieve my car,so my whole day wasn`t wasted.Really appreciated that! Thanks More

My favorite automobile service providers. Took my 2003 Hyundai Elantra in for service due to check engine light and replacement of front struts. Due to staffing issues, my car could not be seen until earl Hyundai Elantra in for service due to check engine light and replacement of front struts. Due to staffing issues, my car could not be seen until early on Monday. I'm spoiled by always being able to bring the car in right away and was a little unnerved. They were able to provide loaner had the repair gone to a second day and this was comforting. Price for struts & installation was just a bit higher than quoted by another repair service but I trust these guys to be thorough and honest, so I went with them. I am very grateful for these service people and especially Rick Stubbelbine. Treat them well!! Thanks for this opportunity. More

I took my car in for state inspection and an oil and filter change at 7:15 a.m. Rich interviewed me, was very courteous and appreciative of a review I had written the last time I was there. Everything w filter change at 7:15 a.m. Rich interviewed me, was very courteous and appreciative of a review I had written the last time I was there. Everything was great. I waited in a clean lounge, Had coffee as an option in a pleasant atmosphere. At 8:00 Dennis explained what they had done( the inspection, oil change, etc. plus the courtesy 34 point inspection and the courtesy vacuuming of the interior. Efficient, clean, courteous- hallmarks of Piazza of Pottstown. More