Piazza Honda of Springfield - Service Center

Such a great experience like every time When you go to the dealership you always want to go in and out even though my last visit wasn’t in the express service however it felt very much like When you go to the dealership you always want to go in and out even though my last visit wasn’t in the express service however it felt very much like it I really appreciate their hard work keep up the good work guys thank you More

Yearly inspection Drop off is great. drive into the enclosed area. attendant picks up your car, check-in. Chris quickly wrote up my work order, we left the car and were Drop off is great. drive into the enclosed area. attendant picks up your car, check-in. Chris quickly wrote up my work order, we left the car and were called about 2 hrs. later to pick up. Paying the bill was long the person ahead of me took a long time. The bill was prepared incorrectly they charged me for an emission test when milage was under the limit. I went back to Chris and he corrected the bill. After paying the bill it took too long to get the car. More

Service Coming from an extensive customer service background, in a multi million dollar business. I would’ve like to have seen your service associates smile Coming from an extensive customer service background, in a multi million dollar business. I would’ve like to have seen your service associates smile when greeting customers. It would go a long way. Just an observation while waiting for my vehicle. More

Multiple warnings on dash I had a "tire pressure low" warning as well as "remote battery low" warning . I did not have an appt, but they got me in & out. I thought the low t I had a "tire pressure low" warning as well as "remote battery low" warning . I did not have an appt, but they got me in & out. I thought the low tire pressure was due to the change in temperature, they discovered a screw in one of my tires; they removed it & plugged the tire. They also replaced the battery in both remotes. In addition they did an overall "inspection " of my vehicle. I am a single woman & will be driving to Upstate NY for the holidays. I can't tell you how much I appreciate knowing my vehicle is completely safe & ready for such a trip.. More

lots of great service in under 2 hours I needed a recall completed and also the alignment checked and adjusted. I needed tires too. All of this was completed in less than 2 hours and I was I needed a recall completed and also the alignment checked and adjusted. I needed tires too. All of this was completed in less than 2 hours and I was on my way. Friendly and helpful service without feeling bullied. More

Express Oil change Maintenance due soon notification came on, with a wrench showing. I took the car for Express service. Had the Oil changed was out in 15 minutes. Maintenance due soon notification came on, with a wrench showing. I took the car for Express service. Had the Oil changed was out in 15 minutes. More

They are there and quick when I need them I was driving on my way to shopping, when my “maintenance” light came on. Quick decision, to go into the dealer and make an appointment. Nope, the Exp I was driving on my way to shopping, when my “maintenance” light came on. Quick decision, to go into the dealer and make an appointment. Nope, the Express Service was there, they changed the oil and more, and I was on the way in less than an hour. They checked other items, which were in good shape. I’ll always deal with Honda for service. More

Quick and Efficient My experience was enjoyable. Tonya, Dawn, and John Pantle were all professional. They took good care of me. Would recommend them to others for an easy My experience was enjoyable. Tonya, Dawn, and John Pantle were all professional. They took good care of me. Would recommend them to others for an easy, quick experience. More

Great I really like the people that work there - they take the time to make sure you are taken care of and in a timely fashion - Piazza is the best I really like the people that work there - they take the time to make sure you are taken care of and in a timely fashion - Piazza is the best More

service experience James in service was super helpful and though with his explanation of the services being performed. He approached his job with friendliness and courte James in service was super helpful and though with his explanation of the services being performed. He approached his job with friendliness and courtesy, and is to be commended. JR More