Piazza Honda of Springfield

PEOPLE ARE EXTREMELY NICE. WENT IN WITH NO APPOINTMENT AND THEY HAD ME IN AND OUT WITHIN THE HOUR. wE DID NOT MISS A MINUTE OF OUR VACATION..tHEY ARE GREAT, i WILL TRAVEL A LONGER DISTANCE TO MAKE IT A PO AND THEY HAD ME IN AND OUT WITHIN THE HOUR. wE DID NOT MISS A MINUTE OF OUR VACATION..tHEY ARE GREAT, i WILL TRAVEL A LONGER DISTANCE TO MAKE IT A POINT TO GIVE MY BUSINESS TO PIAZZA HONDA OF DREXEL HILL.. tHANK TO ALL..... More

Happy with my whole experience at Piazza. Their personnel are great and their service is outstanding. This is my second car purchase from Piazza and I would definitely recommend them to my friends personnel are great and their service is outstanding. This is my second car purchase from Piazza and I would definitely recommend them to my friends. More

Incompetent would be an understatement. We dropped off my daughter's car for inspection. Received call from Susan stating three service jobs, two suggested, one required for passing inspection. Price est $25 daughter's car for inspection. Received call from Susan stating three service jobs, two suggested, one required for passing inspection. Price est $250.00. I called the shop myself and spoke to Joan, who re-read the list from the mechanic and stated that ALL three service jobs would be REQUIRED to pass inspection. Price est $808.00. I told Joan to not do any work, we would take the car elsewhere. I placed a call to my husband to ask his opinion. My husband called Piazza and spoke to George, who simply stated that ALL services were SUGGESTED, inspection was DONE and the bill was $53.00. When we went to pick up the car, we were clearly upset and wanted to get to the bottom of the mess. Joan was rude from the start, interrupting us, trying to get in "her side of the story", George was clueless and Susan tried to interject, but eventually snuck away. By the end of the very loud encounter which drew quite a crowd, Joan decided to be apologetic, but it was too late at that point. Joan's excuse was she didn't understand the mechanic's handwriting. I work in the medical field and if I didn't understand a physician's handwriting and gave a patient the wrong diagnosis, that would be called medical malpractice. We knew they were trying to rip us off, and we found them out before it was too late. DO NOT take your car to Piazza Honda in Drexel Hill. We were long-time customers and have always been Honda owners. We will NEVER take another vehicle there and will make sure everyone we know stays away from Piazza Honda. Rip off artists at their finest, scammers, cheaters, until, that is, they met us. More

They are cheats. They work the math wrong and make you feel that you are paying just the sales tax, but they actually calculate things wrong and they tax already taxed amount. Please be ware of this deale feel that you are paying just the sales tax, but they actually calculate things wrong and they tax already taxed amount. Please be ware of this dealer.. big fraud!! I would never step into this dealership again. I caught them doing this and walked out of the place.. sent an email to them explaining all the price/break up and asked for an apology and wanted them to admit their wrong doing.. never got a response back. I would double/triple check the numbers, they will show you one price but at the last minute add the additional fees (sneak them in) during the credit check.. or towards the end... when you think the deal is done.. please be careful... -fellow consumer :) More

I have been extremely satisfied with my Hondas but what keeps me coming back to Drexel Hill Honda is the exceptional customer service!! Trevor Foster is my "honda man"! He is "down to earth" and rebuts the keeps me coming back to Drexel Hill Honda is the exceptional customer service!! Trevor Foster is my "honda man"! He is "down to earth" and rebuts the sleazy car salesman image completely!! I wont do business with anyone else!! Thanks Trevor More

Kathy and Dave were very professional and took care of all the insurance needs for me. It was a pleasure doing business with them. I will be back to Piazza Honda for my next car. all the insurance needs for me. It was a pleasure doing business with them. I will be back to Piazza Honda for my next car. More

We came in to trade my wife old Mitsubishi for a Civic. I’ve had oe for year and my wife loved driving it so much that she wanted one of her own. We met with Trevor and let him know what my wife was looki I’ve had oe for year and my wife loved driving it so much that she wanted one of her own. We met with Trevor and let him know what my wife was looking for in a car and he was able to her in the car that she wanted almost like it was intuition. He was very genuine and down to earth and did not try to B.S. us. He was able to answer all of our question and concerns with ease. I liked the experience so much that soon after I traded my Civic in for an Si. As luck would have it, the particular color and transmission type was already there; which is rare for an Si series. again Trevor was able to get me the car that i wanted at a very good rate. More

I called this dealership to see if they had a certain color Pilot available and spoke to Bill Reid and that is the reason I came to the dealership. Bill was professional from the begining and I really e color Pilot available and spoke to Bill Reid and that is the reason I came to the dealership. Bill was professional from the begining and I really enjoyed speaking with him on the phone. When I arrived I was greated right away and before I knew it Bill was there to help. We drove the Pilot and he went over some options. I told him I wanted to lease and what I wanted to use for a down payment. Within minutes he had a payment that I agreed on. There was no pressure and I felt at ease. I filled out the credit application and gave copies of my info and within 15 minutes I was introduced to the finance manager Joe Lutz. Joe Lutz was extremely professional and helpful. He took me through the process that was going to happen and explained the warranty. He was fun to deal with and very sincere. Within a couple of hours from the test drive to the paperwork I was on my way with my brand new car. Judging from the amount of customers in the showroom they must be doing something right. I would recommend Piazza Honda of Drexel Hill. Thanks Bill & Joe!! More

My wife and I had a great experience; purchased 2012 Honda Pilot Touring. Scott went through the whole process with us from start/finish and made the experience stress free. Very happy with our decision Honda Pilot Touring. Scott went through the whole process with us from start/finish and made the experience stress free. Very happy with our decision in choosing Piazza Honda of Drexel Hill; Sales Manger’s Robert Burns and Michael Ott and Scott Messmore as our Sales Representative. More

Our CRV was fixed at the Piazza Honda Body Shop in Drexel Hill, Pa. with over $8,000. in damages. The seat still needs fixed from the accident and the Body Shop says it can't even look at the car on a Monda Hill, Pa. with over $8,000. in damages. The seat still needs fixed from the accident and the Body Shop says it can't even look at the car on a Monday & Friday because they are Too busy. What kind of customer service is this? They are only open from 8:30 a.m. to 4:30 p.m. three days a week? I love the Service Dept at this dealership but the Body Shop needs to be more accessible and accountable. So I have to take at least a day off work on a Tuesday, Wednesday or Thursday just for them to look at the car? Very disappointing! More