Piazza Honda of Springfield

Piazza Honda Didn't have the best credit and the staff helped us through all of it to get a great deal and car. I would recommend this dealership to all of my frie Didn't have the best credit and the staff helped us through all of it to get a great deal and car. I would recommend this dealership to all of my friends and family. They were very helpful for all of our needs. Frank did the excellent job of keeping us posted on what was needed to complete the deal. He has been the best sales representative we have dealt with in all the years of buying autos. More

Amazing Experience Overall I was completely happy with my purchase! I love it, it was great I would come up in the near future to buy another car! Overall I was completely happy with my purchase! I love it, it was great I would come up in the near future to buy another car! More

Complete Waste of Time!!! Terrible Sales Dept. (Sean) So, I looked up a Nissan Rogue online over the weekend, found 1 that I liked at Honda of Drexel Hill. So around 10:30am I called to make sure it was So, I looked up a Nissan Rogue online over the weekend, found 1 that I liked at Honda of Drexel Hill. So around 10:30am I called to make sure it was still available & it was, so I asked when I could come in to test drive, well SEAN the Sales Rep. tells me I can come in at 1pm b/c he is meeting with someone at 11am... (Just for full disclosure I recently had a child - 2 weeks old, so anytime is valuable at this point....) Well, I showed up at 1pm as I was told - TURNS OUT SOMEONE ELSE IS ALREADY TEST DRIVING THE CAR - EVEN THOUGH I MADE AN APPT FOR 1PM. Now I am waiting for about 30 minutes to test drive the same car I made an appt for, so I test drive the SUV and it was FILTHY DIRTY. For example as I was looking through vehicle there were at least 15 beer bottle caps in the back seat pocket, floors were scuzzy and steering wheel was broken. I asked if they just received the Nissan Rogue in? He said no they have had it for a month... Why they had not cleaned it in over a month is ridiculous, especially when you know someone is coming in to look at. So, I test drove the Rogue and it was fine, seemed to have no issues except filthy & broken steering wheel. I can always clean & ask for $ off for steering wheel, so I was interested in purchasing... WELL AS IT TURNS OUT THEY ALREADY SOLD THE CAR TO THE PERSON WHO JUST TEST DROVE IT DRUING MY APPT... HERE IS THE KICKER - SEAN, THE SALES REP. - ONLY MADE THE APPT. FOR 1PM BECAUSE HE WANTED TO MAKE THE SALE - I COULD HAVE COME IN ANYTIME AND JUST SAW ANOTHER SALES REP. BUT NOPE SEAN WAS A GREEDY xxxxxxx WHO WANTED THE SALE TO HIMSELF, SO IN TURN WE LOST OUT ON THE NISSAN ROGUE. ABSOLUTLEY TERRBILE SALES TEAM... THEY HAVE LOST A CUSTOMER FOR LIFE - AS WELL AS ANYONE I KNOW. More

Go see Frank Crinite Piazza Honda! Frank Crinite was so helpful and worked with me with everything I wanted. I would recommend Frank to anyone. Anyone that is looking for a car, go see Frank Crinite was so helpful and worked with me with everything I wanted. I would recommend Frank to anyone. Anyone that is looking for a car, go see Frank! More

Excellent Service Frank was recommended by a friend and she was right. No hassle and a great price. I will definitely be back the next time I need a car or van. Frank was recommended by a friend and she was right. No hassle and a great price. I will definitely be back the next time I need a car or van. More

Reed/Forster Great experience and fantastic deal! I have personally bought over 15 Hondas in the past 10 years all from the team at Piazza. I recommend them to eve Great experience and fantastic deal! I have personally bought over 15 Hondas in the past 10 years all from the team at Piazza. I recommend them to everyone for whatever you may be looking for. I'm a car guy and always love my new cars but it's because of the amazing deals I get I am able to always have the newest and best. Thanks for everything Frank and the team at Piazza! More

Highly Recommend Piazza Honda! I had a really great experience at Piazza, specifically with Frank Crinite. Frank was professional, helpful, patient, and gave me an amazing deal. I'm I had a really great experience at Piazza, specifically with Frank Crinite. Frank was professional, helpful, patient, and gave me an amazing deal. I'm completely in love with my Certified Pre-Owned Honda Civic. I walked in and told Frank what I was looking for and he found a 2011 Civic with only 10K miles for an amazing deal! I'll have my new car for years. Thank you so much, Frank and the Piazza Team! More

Will get the deal done! I am overall pleased with my experience with this dearlership as well as the customer service. Let's just say one thing Frank Crinite is by far one I am overall pleased with my experience with this dearlership as well as the customer service. Let's just say one thing Frank Crinite is by far one of the hardest working salesmen I've ever met. He makes miracles happen :)! If you need a miracle go check Frank out he will get the deal done. Would definately recommend them. More

Continuous Purchases I am a hard guy to please, i'm very tight with my money so unless i feel like i'm getting a good deal, you're not getting my money. With that out of t I am a hard guy to please, i'm very tight with my money so unless i feel like i'm getting a good deal, you're not getting my money. With that out of the way, I've made 2 other purchases at this dealership and each have been smooth. First purchase was a 2009 Toyota Camry that I snagged at an unbelievable price when my other car died. 2nd purchase was a 2008 Honda Fit Sport that I was able to get at a good price after my wife's car died. Each purchase was handled by Trevor Foster. So after having already dealt with Trevor, I had a recent promotion at my job and wanted to treat myself to a "fun" car. I reached out to Trevor and told him I was interested in a Acura RDX, or MDX. He text me back asking me details and what not, and after a few phone calls he said he'll keep his eye out for one. Couple hours later he calls me up and asks me have I looked at the new Accords. My main focus was on Luxury and Technology. Being in the IT field i'm a complete techo-Geek so technology was pretty high on my list. Trevor knowing that asked me to take a look at the accords online and let me know what I think. So after looking at them online, i saw alot of cool technology, but i still wasn't sold yet. So i informed him that I wanted to test drive one just to see what it was like. I get to the dealership and we go out on a test drive, but before the test drive when i was in the showroom, they have an Accord in their that is all white and is sporting the High Performance Package. I never thought an accord could look so sleek and mean in my life. So during the test drive, I was wowed by the blind spot camera, nothing irritates me more then having to turn my head to change lanes in order to make sure no one is there. Now, i flip the turn signal to the right, camera shows me what's on my right, i either wait for the car, or i turn, easy peasy (did i just say that??). So I was sold at this point. This is what I wanted. Looks nice and has all the technology that I wanted. There was just one problem. They did not have the color blue that I wanted in the coupe and in the trim that I wanted. So after waiting for a couple days Trevor was able to find the car and after getting what I felt was a good price on the car, i can say this was the most fun i've ever had buying a new car. I've purchased only one other new car in my life when i was much younger and that was a huge regret and mistake. Unlike this time, this experience was more then I could ever have asked for. More

Highly recommend Frank Crinite Buying a new car can be an overwhelming experience. It sure was for me at the 7 dealerships I dealt with before purchasing my new CRV from Frank Crini Buying a new car can be an overwhelming experience. It sure was for me at the 7 dealerships I dealt with before purchasing my new CRV from Frank Crinite at Piazza Honda of Drexel Hill. I have only very positive things to say about Frank. He was always very professional, patient, and helpful during my interactions. I felt he genuinely cared about what was right for me, vs just making a sale. On two occasions he stayed with me after the dealership closed at 9pm to answer all of my questions and make sure I knew all the features on my new CRV. He never rushed me and was patient through my decision. Most of all, Frank has always been very responsive to me, even AFTER the sale with any concerns, which is very important to me. He wanted to make sure that I was a satisfied customer. Great customer service!! Even on his busy nights with numerous customers, I felt he gave me the attention I deserved. Without Frank I would probably still be driving my 2003 Chevy Malibu because I did not feel comfortable with any of the previous salesmen I dealt with. Keep up the great work Frank! Only downside is that the sales manager would not agree to match a competitor's price of $300 less as I was originally told. He tried to make that up to me in my trade-in. I am absolutely referring all my friends to Frank Crinite! Only word of caution: Be sure to read through all the finance paperwork. Mine was rushed because Damian wanted to go home so mistakes were made on my extended warranty (name spelled wrong, wrong city, purchase price on warranty was lower than mine (I guess someone got a better deal than me) and on the finance papers I was charged for temp tags when I never needed them so I had to return to the dealer for them to make it correct. I wish he would have spent more time with me vs rushing me through signing papers. I like to actually know what I am signing. More