Piazza Honda of Reading - Service Center

It's the little things that make the difference between a good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I h good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I had to get my wife, who was not home at the time, to go home and send a picture for proof. Given the current pandemic, they could have been a little more gracious. Then they asked since I had a loaner can they keep my car all day, sure but I'll have to return it after 6 because I have a 5pm appointment. Then when I bring the loaner back after 6, they don't have valet service and they didn't know where my car was parked so I had to search for my own car in a downpour. However the nice lady in service did offer her umbrella when I had to go back out to the loaner to bring the key back in that I left in the car. They also did fix my service issue which was covered under warranty. More

Okay dealership, very nice. Issues such as telling us we had new tires when purchased. Shortly after find out they are almost bald. Things like that in which cost the customer alot of money. had new tires when purchased. Shortly after find out they are almost bald. Things like that in which cost the customer alot of money. More

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Service from start to finish is exceptional, from customer service to the valet who cleaned my car prior to turning it over to me. Despite an hour drive each way, it’s always worth the trip. customer service to the valet who cleaned my car prior to turning it over to me. Despite an hour drive each way, it’s always worth the trip. More

So disappointed. Service employees blamed me for poor communication. I was stranded without my car overnight. No one apologized for MY inconvenience! Would not recommend communication. I was stranded without my car overnight. No one apologized for MY inconvenience! Would not recommend More

great service I've been a loyal customer of this dealership for years and prefer to come back here, never got disappointed so far. Reasonable prices for a dealersh I've been a loyal customer of this dealership for years and prefer to come back here, never got disappointed so far. Reasonable prices for a dealership and great service and staff. More

Thank you for great service. Work was completed in the time I was told it would. Friendly, accommodating staff. I always have my vehicle serviced there. time I was told it would. Friendly, accommodating staff. I always have my vehicle serviced there. More

Very Fast Service Fast and courteous service. There was i=one time where I was going to attempt to replace an engine wire filter on my wife's CRV but I was unable to re Fast and courteous service. There was i=one time where I was going to attempt to replace an engine wire filter on my wife's CRV but I was unable to revoke the housing so when I went in for a tire replacement they installed the filter for me. Great service. More

Dealership has been going down hill to the point where I will not return for service or to purchase a car. Would rather drive to west Chester or Lehigh will not return for service or to purchase a car. Would rather drive to west Chester or Lehigh More

Very prompt & friendly service. Silly requirements for 25 words. Wastes my time. Consider eliminating this if you would like more responses. Blah, blah, blah, blah. words. Wastes my time. Consider eliminating this if you would like more responses. Blah, blah, blah, blah. More