Piazza Honda of Reading - Service Center

I went to have a remote key made. I called a day or two prior I was informed that the make/model was available it would take approximately an hour to program and no appointment was re I called a day or two prior I was informed that the make/model was available it would take approximately an hour to program and no appointment was required. I show up and was told at first unsure if they could get me in needless to say this didn’t go well but they were able to get me in! More

They are very helpful and friendly. Service center is very good. I would recommend them. Service center is very good. I would recommend them. More

The torque converter on my new CR-V was defective. Trevor isolated the problem and Beka was in contact with Honda in California to expedite the correction. A few days later and a bolt from the suspe Trevor isolated the problem and Beka was in contact with Honda in California to expedite the correction. A few days later and a bolt from the suspension system came loose. When i contacted Customer Service on the phone, the outsourced call group was terrible. I mentioned this to Beka. the Service Mansger. and she gave me her direct line.The bolt issue also was corrected and they calmed a very stressful situation. My salesman, Frank, was incredibly helpful in all aspects of my purchase and problem resolution. More

It was very good and professional. I appreciated being kept up to date on my cars progress throughout the day. I appreciated being kept up to date on my cars progress throughout the day. More

Had my car in and out quickly and was done by the promised time. Chargers were very fair. A+ promised time. Chargers were very fair. A+ More

Everyone went out of their way . Everything was great. Treated me like I was their only customer!! Everything was great. Treated me like I was their only customer!! More

Very bad experience. They do not accept credit card. Or 3% up charge if you pay by cc. Also the repair rate are at least 10% more than other dealerships in the area. They do not accept credit card. Or 3% up charge if you pay by cc. Also the repair rate are at least 10% more than other dealerships in the area. I will not go there again. More

Everybody was very pleasant and professional I was very pleased. I will continue going back pleased. I will continue going back More

I was surprised it took longer than expected. As far as the service it was completed as expected and no charge. As far as the service it was completed as expected and no charge. More

They are friendly and go the extra to help if there is a problem. Will highly recommend them. problem. Will highly recommend them. More