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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,046 Reviews

1,046 Reviews of Piazza Honda of Reading - Service Center

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April 26, 2021

My service advisor, Theresa is great. She is very knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. More

by LDEMPSEY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Over the past several years unfortunately the service department has gone down hill. Have bought Acuras/Hondas since 1986 and have used pIazza for all service until the past 2 years. Routinely when my ve More

by RONFILREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon
May 25, 2021 -

Piazza Honda of Reading responded

Ronfilreed, I would love to go over the details with you regarding the timing belt, in addition to mileage it could also be due by age. I would not condone selling anything that wasn't needed or required. Pricing can also differ if they have not included a water pump and tensioner, these items are also highly recommended and could be the difference in your quotes. Please reach out to discuss or provide your contact info so I can call you. Bob Nigra, General Manager 610-985-7444

April 23, 2021

As a customer for the past 20 years, I have nothing but praise for the services received from the sales and serviced staff. Would recommend to anyone in the market for a new or used car. More

by NCORBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
April 22, 2021

My service advisor, Beka, is always friendly, knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as More

by SONDAGMR
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

I was really disappointed on my last visit. They don’t care about the customers. I’ll look for another place to have my car service. More

by KERNEL809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember her name
May 25, 2021 -

Piazza Honda of Reading responded

KERNEL809, My apologies if your last visit didn't exceed expectations. We do our best to and sometimes fall short or need some improvement. I would love to get your feedback on what happened and help with any future issues. Please feel free to contact me back directly at 610-985-7444, Bob Nigra-General Manager

April 08, 2021

Everyone was on the phone when I arrived. Took a while to be checked in. The wait time was longer than estimated and I waited to be checked out. Staff was friendly but overwhelmed with phone calls. I’m More

by aliceb727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know who I dealt with
April 06, 2021

Excellent customer service. Great communication. Quick scheduling . Fast reliable service. Friendly and helpful personnel. Always a good experience at Piazza. Would recommend this auto dealership. More

by SHAG2262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

I have been been a loyal Acura customer for over 31 years purchasing 10 new cars since 1988. Beyond the quality of the cars themselves is the great sales personnel at point of sale, the outstanding body shop More

by DICKTBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strus, Mike Blackmon
March 29, 2021

Everything was spot on, from the time I dropped my Acura off, to the time I picked it up. The team kept me up to date to what was going on. More

by NITENGAYLE77@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Beka is a Rockstar--such a great feeling knowing that she's always going to make our service experiences phenomenal! We've been loyal customers since 1988! More

by JIM@MCAVOYLEADS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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