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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,266 Reviews

1,266 Reviews of Piazza Honda of Reading - Service Center

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January 29, 2024

Excellent service. Very communicative and very friendly, even though very busy. Took time to explain why I was having issues with my cell phone connection More

by LISAHOFFMAN3701
Recommend Dealer
Yes
January 28, 2024

Service was great. The lady who helped me was very friendly. Good experience with warranty coverage More

by RITAJOLLS
Recommend Dealer
Yes
January 27, 2024

Polite and informative. Very happy with our communication and my sevice. So happy my new car contract for my tire/ pothole damage was approved . Thanks to Joe for notifying More

by CHRISTININA118
Recommend Dealer
Yes
Employees Worked With
Joe
January 26, 2024

They give appointments but dont honor the times. Waited 2 hours for an inspection. Glad I didnt let them do service as well. They offer loaner cars but have none when you get there. They attempt to More

by glennman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven David Smith
Jan 29, 2024 -

Piazza Honda of Reading responded

We are sorry to hear about your experience and would like to work on a remedy to make sure you are taken care of. Please contact our Service Manager Beka Moatz @ 610-777-5618 or provide your information and we will reach out to you directly.

January 25, 2024

Easy to get ahold of, fast, efficient and great service That's all I'm done now More

by KKRISTILIGHT
Recommend Dealer
Yes
Employees Worked With
Amelia
January 24, 2024

Service advisor explained everything that was needed thoroughly and gave different options for what was needed. More

by HENRYSTUFFLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Love Honda always buy our cars there! Service is great Excellent and timely service We will be back More

by PHBRANNEN
Recommend Dealer
Yes
January 24, 2024

Valet was courteous, checkin was smooth, service person explained everything, then checkout was smooth. No pressure tactics and will come back again More

by ENWRIT
Recommend Dealer
Yes
January 24, 2024

I always have a good experience the people are friendly and knowledgeable everyone is friendly and makes me feel comfortable and confident in the services provided More

by EDOUGHERTY0
Recommend Dealer
Yes
Employees Worked With
Theresa
January 24, 2024

I had some unexpected issues when my car was in for inspection. Customer service rep was very helpful & explained everything very clearly. More

by ROBERTAK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Smith
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