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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,051 Reviews

1,051 Reviews of Piazza Honda of Reading - Service Center

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June 16, 2021

I always take my 2 Acuras to Piazza for service. The work is always done right and on time. I’ve been dealing there for over 30 years. More

by ludw712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado, Mike Blackmon
June 13, 2021

My Acura MDX needed an A1 service and Harry and Mike did an amazing job helping me and keeping the wait time Down. Thank you More

by KIDDO053104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado, Mike Blackmon
June 11, 2021

Great Job as usual. Service was prompt. Car was ready when promised. Justin was very courteous and took care of everything. He called when thee car was ready. More

by NORMANBURTON143
Recommend Dealer
Yes
Employees Worked With
Justin
June 11, 2021

Your staff is professional, very knowledgeable and attentive. What I do miss is the Acura dealership for all service. The Honda waiting room and environment is not the same. Thank you. More

by BLROZEAN
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
June 06, 2021

the process for coummunicating back to the customer whether the car is done or not is terrible. The first day my car was there I received a phone call telling me it would not be ready until the next d More

by estock
Recommend Dealer
No
Employees Worked With
Mike Blackmon
Jun 29, 2021 -

Piazza Honda of Reading responded

estock, I am aware of the deficiencies and working on a solid solution, we should have this in place before your next visit. Covid did tie up some of the staff but better days are ahead for all! Thanks for the feedback, we look forward to exceeding your expectations next time!

June 05, 2021

My first visit and was impressed by the professional and courteous manner provided to me by all involved! All were very helpful and appeared ready to help. More

by mmecc
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
June 04, 2021

Courteous and helpful. Employees make an extra effort to provide excellent customer service. The service reviewed with me in detail covering all recommendations for other priority work to be taken care of. More

by MCATHRED5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
June 03, 2021

Great service! Very prompt in getting work done at a fair price. Sales Rep Bob escorted me to the service department to make sure that I was properly taken care of. Service Rep Beka did an excellent j More

by craigfeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Dealership was prompt getting me in for yearly inspection and went over things that could use attention. Did not force anything on me . Great to have a relationship like this More

by rompy9900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
May 30, 2021

Courteous employees who go above and beyond to satisfy their customers. I had an issue with my Acura after service was complete and the staff went out of their way to accommodate my needs and arrange for More

by DECULY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado, Mike Blackmon
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