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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,053 Reviews
Call Service Center (610) 777-7601

1,053 Reviews of Piazza Honda of Reading - Service Center

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July 01, 2021

Smooth process every time I get service here. Everyone there is great. More

by MZERVANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2021

Need to separate Honda and Acura service. Takes a while to get waited on when checking in or picking up. More

by lcoutts309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Piazza Honda of Reading responded

Hi and thanks for the feedback. We are in the process of reorganizing post covid and hope to have a substantial remedy in the near future to enhance our facility and level of service, we appreciate your feedback and business, drive safe!

June 26, 2021

I had some fairly significant issues with my relatively new car. They quickly diagnosed and fixed the issue. More

by gburkert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks gburket, we aim to please. Glad we could help resolve your concerns and we hope you're enjoying your new car.

June 25, 2021

The staff was. people upfront about how long it would take More

by apmarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
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Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks apmarek! We appreciate the kind words and for choosing us to service your car!

June 21, 2021

Horrible car service at Acura, car is a safety hazard. More

by Mccaulley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald kistler
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Jun 29, 2021 -

Piazza Honda of Reading responded

Mr. Mccaulley our deepest apologies for your inconvenience and rest assured the vehicle is confirmed repaired by our Master Technician. Your experience with the service manager has also been rectified, we value your business and hope to see you soon for regular maintenance.

Jul 14, 2021 -

Mccaulley responded

My car problem was fixed. The customer service is still bad. A member of Acura took my car garage key remote out my car, when I asked him to please take it out until my car was serviced. I got my car back and my garage remote wasn’t in my car. I went to Acura and I called a few times about my remote, and I am getting no response. I’m about to make a police report, that remote is the key to getting into my house.

June 21, 2021

Always a good experience. Beka is so helpful and knowledgeable. I do miss the car wash. Scott’s coupons just do not cut it / sorry! More

by LCJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2021

Always get great service. understand what the plan is and no surprises. Beka is always great. Love bringing my car to Piazza for my service. More

by JAKOCH2312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2021

Good communication Very personal approach Work done Good communication Very personal approach Work done expediently. Will continue to use your service department In all honesty asking for 25 words More

by WLEWIS121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don kistler , Mike Blackmon
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June 19, 2021

I was happy with the service that was provided to me and the staff was helpful and professional. I will recommend a friend or family More

by AISHACISSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Roman
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June 18, 2021

Mike was very helpful in ordering the tires I needed for my car. He provided me with several choices . My car is well cared for at Piazza honda More

by HPMT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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