Piazza Honda of Reading - Service Center

Becka in the service dept was a wonderful representative of good customer service she kept me fully informed I am still concerned they could not find the code my car gave but they tested everything possib of good customer service she kept me fully informed I am still concerned they could not find the code my car gave but they tested everything possible More

Piazza Honda/Acura has been a totally reliable provider of service for me and my family thru 3 Honda’s and two Acuras, all bought at Piazza over 28 years.. the service department is utterly trustworthy. of service for me and my family thru 3 Honda’s and two Acuras, all bought at Piazza over 28 years.. the service department is utterly trustworthy. More

Took my 2021 Acura for splash guards only to receive a car with a dirtied driver side door and improperly installed rear splash guards. Oh and yeah, the tech installed the guards without even clearing off car with a dirtied driver side door and improperly installed rear splash guards. Oh and yeah, the tech installed the guards without even clearing off the road dirt from the body panel. 🙄 I have the photos to prove it btw. So either the techs are overbooked and way too busy or they just don't care. Either option should be a concern for management. But right now they don't care. Why? Because the car market is red hot right now and they are flush with plenty of customers. But eventually the pendulum will swing the other way and those that have been treated poorly will most certainly remember the poor experience by taking their business elsewhere. The service manager didn't think it was a big deal to not clear the areas before the install but perhaps that is why half baked work is being perpetuated there? It was eventually rectified but 3 hours later for a 45 minute job was ridiculous. I was told I get a free oil change there but ya'll will never see me back there...if you can't install a splash guard properly, do you think me foolish enough to bring it back to you for some issue that is infinitely more complex? More

Dont think text message works well on where service stands. Asked for phone call on trim never revieved However was on paperwork. Oil life at 30%. Wife was questioned why? Partly due to traveling. stands. Asked for phone call on trim never revieved However was on paperwork. Oil life at 30%. Wife was questioned why? Partly due to traveling. More

Special offers are not accepted unless presented at dropping off of car. These should automatically be on my file. They would not give me the offer when I picked the car up. Really honked me off! dropping off of car. These should automatically be on my file. They would not give me the offer when I picked the car up. Really honked me off! More

Great job! They were able to add inspection to my service, which was greatly appreciated since I live in Pottsville and while it is not a far drive, it helped to make things more convenient. service, which was greatly appreciated since I live in Pottsville and while it is not a far drive, it helped to make things more convenient. More

Took almost 2 days to have a tire replaced. They should have any tire that they have on their cars @ the dealership. have any tire that they have on their cars @ the dealership. More

Great job. Vehicle was done on time as promised. Thanks More

Dealership is great, service needs help following customers request correctly. customers request correctly. More

i like to get service done here because I'm in and out very quickly very quickly More