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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,055 Reviews

1,055 Reviews of Piazza Honda of Reading - Service Center

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November 18, 2023

Excellent service. Very efficient and thorough Everything was completed on time and done very well More

by TRMORGAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve smith. Excellent service advisor, Harry Delgado
November 18, 2023

Service department is great, when you call the answering service sounds like they have an attitude, but the people in the shop are exceptionally courteous, even the valet was great. More

by DENISEDVCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Charles Arrington, our salesman was great and accommodating and not pushy and GM Adam was pleasant to deal with all around. Impressed with the service department too More

by Jjsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

worst Acura dealership that i have gone too. went for a simple alignment and they made it worse! the terrible thing here is when i went back there to get their mistake "fix" they told me they co More

by alexandervg123
Recommend Dealer
No
Employees Worked With
Beka Moatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Piazza Honda of Reading responded

Hi alexandervg123, I am sorry to see this review and would like to help clarify and correct any concerns you may have. I checked with my staff and our Service Manager had apparently already reached out to you? Please feel free to reach out to me to discuss as I would like to help. Bob Nigra General Manager 610-985-7444.

Jul 21, 2023 -

alexandervg123 responded

Double check again please. If you want I can send you the screenshots.

March 10, 2023

Beca M. at Piazza Honda Service in Reading is excellent. She is friendly, and very helpful in getting your car in and out for service. She is the best at wha More

by Happy RDX Owner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Harry, Beka and other staff were extremely helpful during my 8-17-22 diagnostic service. They provided me wit educational information, explained possible reasons for car alerts and, at all times, were court More

by zalefam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado
December 08, 2021

Nice dealership, friendly staff, knowledgeable salesman! Charles is very respectful and compassionate to the customers needs, Charles takes the time to listen and takes pride in customers satisfaction! More

by Happy 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Arrington , John Strus
October 09, 2021

After 5 weeks since my RDX has been returned, it appears that the electrical issue has been resolved thanks to Bob Nigra putting my car in good hands. Both John and Dan from the Service Department thoroughl More

by gxn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Dan
September 24, 2021

Extremely accommodating. Never had a problem with the service. Always bring my Acura’s here for service. More

by rkosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Had service at this dealership. Everything was done quickly, professionally and without extra charges. Used their online booking system which worked fine. More

by alexnewaddress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Delgado
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