Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Piazza Honda of Reading - Service Center
Reading, PA
1,325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,325 Reviews of Piazza Honda of Reading - Service Center
Sort by
Verified Customer
March 14, 2025
Horrible place horrible customer service. Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left me with 0 miles in my tank. The ballet driver (Manny) threatened my family member in parking lot in front of a small child. When it was brought to the supervisors attention (who couldn’t handle an upset customer the correct way) told the ballet driver to remain in back. Told my family member that he couldn’t express his frustrations out and did offer to place gas in car but when the situation came to reality she didn’t want to help never place gas in car and told us she was done and wasn’t going to help us no more. We didn’t leave the parking lot yet and the same ballet driver who threatened my family member came outside again (wasn’t disciplined or sent home) harassing my family member again! Called Honda customer service and they couldn’t do nothing since Reading is privately owned. NEVER AGAIN WILL WE GO BACK TO READING HONDA OR BUYING AND OWNING ANOTHER HONDA VEHICLE AGAIN! More
by reviewer
March 12, 2025
Great place dealership Awesome they work as a team over there Lounge is great no complaints there Lounge is great no complaints More
by Shellycharlie1425
Employees Worked With
March 12, 2025
I do not remember their names. They were very pleasant and professional. I have 2 Hondas and I have all my service done here. They were very pleasant and professional. I have 2 Hondas and I have all my service done here. More
by PRINCESSANN
Employees Worked With
March 12, 2025
Business is in very poor condition; getting worse each year. New software package employed by Service Department is AWFUL. Such a pain in the a$$ to try to get something done! Expressed my dissatisfaction year. New software package employed by Service Department is AWFUL. Such a pain in the a$$ to try to get something done! Expressed my dissatisfaction with this appointment and particularly the new and awful software package. Was told that all Piazza locations use same package. Too bad; will be taking my car elsewhere for future servicing requirements. Been using piazza for about 14 years and tolerated the ‘atmosphere’ cause service was good. Time to move on to another dealer. More
by Msoneil51
March 10, 2025
Employees are always helpful and friendly when answering questions, etc. Focus on customer service. Mechanics also do great work. questions, etc. Focus on customer service. Mechanics also do great work. More
by d.phillipsone
Employees Worked With
March 10, 2025
This have been my go to dealer for the past 7 years and the treatment they provide to there customers is excellent and professional the treatment they provide to there customers is excellent and professional More
by GRAYSKULT
Employees Worked With
March 10, 2025
Friendly, informative, always pleased with the work they do , they have snacks ! I have been taking my car here for the past 4 years do , they have snacks ! I have been taking my car here for the past 4 years More
by DANNIEG1974
March 10, 2025
Good Job on time people very nice they help and explain why you need recommend why you need recommend More
by Astrid Vargas
Employees Worked With
