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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,194 Reviews

1,194 Reviews of Piazza Honda of Reading - Service Center

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February 11, 2025

The service technician was 5 star. The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation More

by RONMULLER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician discharged car with overinflated tires for the second time
Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that our service technician provided excellent assistance, but we're sorry about the tire inflation issue at Piazza Honda of Reading. We'll address this concern to ensure it doesn't happen again in the future!

February 11, 2025

Customer friendly service from making an appointment through completing the service. Comfortable area for customers to wait. More

by CSMENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Piazza Honda of Reading provided customer-friendly service and a comfortable waiting area. We appreciate your feedback and look forward to serving you again!

February 11, 2025

Good service , friendly , answer all my questions. Take longer then I expect. Service was free but anything what I needed extra was little bit too expensive . Thank you More

by JANUSZK102
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us at Piazza Honda of Reading! We're glad to hear our team was friendly and helpful, though we apologize for any delays. We appreciate your feedback on pricing and will take it into consideration.

February 10, 2025

They recieved me and car early and the actually price came in lower than the estimate. More

by JKJEANKELLEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Piazza Honda of Reading responded

Hi JK. Jean! Thank you for your feedback! We're glad we could get you in early and that the final price came in lower than expected at Piazza Honda of Reading. We appreciate your business and look forward to serving you again!

February 09, 2025

I did not feel very accomodated when planning to bring in my car for recall work. They do not want me to wait and they will not give me a loaner car and the shuttle would not take me back and forth to my hom More

by TRACY_FNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amelia Kachel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Piazza Honda of Reading responded

We apologize for any inconvenience you experienced during your recall service planning. We strive to provide flexible and accommodating options, so it's disappointing to hear about the challenges you faced. Your feedback regarding credit card charges is also noted, as we aim for transparency in our policies. Please reach out to our team directly at 610-777-7601

February 09, 2025

Service technician was friendly and knowledgeable. Drop off and pick up was professional and timely More

by Terry.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Piazza Honda of Reading responded

Hi Terry, we’re happy to hear our technician was helpful and that the drop-off and pick-up process was smooth for you at Piazza Honda of Reading. We'll see you next time! Drive Safely!

February 09, 2025

ALL THE PEOPLE WERE VERY FRIENDLY. I LIKED IT TO GIVE YOU A NUMBER THAT YOU CAN TEXT. AND I'LL TELL YOU EXACTLY WHAT'S GOING ON WITH YOUR CAR.AT THAT TIME AND THE DRIVER THAT DROVE ME More

by TEALEYES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us at Piazza Honda of Reading! We're glad to hear that our team was friendly and kept you informed about your car. We appreciate the feedback and look forward to serving you again in the future!

February 08, 2025

I was able to go in get my work done with no fuss. It’s a dealership so prices are a little steep but they haven’t done me wrong the times I’ve been here. More

by EBONILLA905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Piazza Honda of Reading responded

Hi E . Bonilla! We're glad to hear that your visits have been smooth and satisfactory at Piazza Honda of Reading! We appreciate your understanding regarding pricing, and we're here whenever you need us.

February 07, 2025

The staff is characterized by its politeness, knowledge, and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. More

by LEGEND0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Piazza Honda of Reading responded

Hi Legend! Thank you for highlighting the politeness and knowledge of our team at Piazza Honda of Reading. We're delighted to know that you enjoyed the friendly atmosphere and exceptional courtesy during your visit!

February 07, 2025

All the interactions that I had with the service staff were friendly, helpful, and knowledgeable. More

by CARMINEFRANCO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Barth, Mario Fernandez
Feb 08, 2025 -

Piazza Honda of Reading responded

Hi Carmine! Thank you for your kind words! We're thrilled to hear that our service staff provided you with a friendly, helpful, and knowledgeable experience. We appreciate your support and look forward to serving you again at Piazza Honda of Reading!

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