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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,310 Reviews
Call Service Center (610) 777-7601

1,310 Reviews of Piazza Honda of Reading - Service Center

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March 16, 2025

Well at first Honda couldn’t find the root of the problem. After the third time I’m confident the problem has been corrected. Reading Honda had come through for me not only with the use of a complim More

by MGETROST210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to all. My wife appreciates all your help!!!
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Mar 17, 2025 -

Piazza Honda of Reading responded

We're so glad our Piazza Honda of Reading team was able to resolve the issue and provide you with a complimentary loaner car. Thank you for your patience, and we appreciate your feedback!

March 15, 2025

The people over there seem to know what they’re doing when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor More

by DVITALO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Mar 17, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback. We're glad to hear that our team demonstrated technical expertise, but we understand concerns about pricing. We strive to provide value and transparency in all services, so if you'd like to discuss this further or have any questions, please feel free to reach out. Please reach out to our team directly at 610-777-7601.

March 15, 2025

I appreciated them being able to diagnose the issue with my car without charging me additional money And then making the recommendations how to correct it More

by DR.ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Piazza Honda of Reading responded

We're glad to hear our team at Piazza Honda of Reading could assist you! Thank you for trusting us and sharing your experience.

March 15, 2025

Service writer confused me with another customer. Delayed my departure a few minutes. It appears the requested work was done satisfactorily and in the promised time. More

by MORRIS.MR.SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Piazza Honda of Reading responded

Thank you for your feedback! We apologize for the mix-up and appreciate your understanding. We're glad to hear that everything was completed as promised, and we hope to serve you even better next time! - The Piazza Honda of Reading Team

March 14, 2025

Amelia was great to work with to get my car serviced. I appreciate the work from the technicians on my vehicle. More

by CBRETIF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who worked on my car
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Mar 14, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Amelia and the team provided excellent service for your vehicle at Piazza Honda of Reading. Thank you for sharing your positive experience with us!

March 14, 2025

Great service department and very professional. Took care of my recall work in a timely manner More

by CCURRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Piazza Honda of Reading responded

It was our pleasure to assist you! Please don't hesitate to reach out if our Piazza Honda of Reading team can be of service again in the future!

March 14, 2025

The rep gave me the printout for a different car, a Honda CRV. $225 to replace a belt is a bit unreasonable. $199 for a scan is absurd More

by FRANKLYN.FRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Piazza Honda of Reading responded

Franklyn, I apologize for any confusion and frustration you experienced with the pricing. Please reach out to our team directly at 610-777-7601 if you'd like us to review these charges further or discuss your concerns in more detail. Thank you.

March 14, 2025

I love piazza Honda of reading and all of its staff I feel like I’m at home whenever I am there. Always excellent service and people More

by EDOUGHERTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you feel at home with us here at Piazza Honda of Reading! Our team is committed to providing excellent service, and your kind words mean a lot. Thank you for being part of our community!

March 14, 2025

Sold sales and service department offering many options and accessible. Close by my home base More

by MABRIBAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mannie in sales
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Mar 14, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with your automotive needs! We look forward to continuing to serve you in the future!

March 14, 2025

Everyone from the time I arrived until I left, was courteous and professional. Well done ! More

by KBJR16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

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