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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,617 Reviews

1,618 Reviews of Piazza Honda of Reading - Service Center

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July 01, 2025

Spent $1600 in the last month getting issues on our car fixed. Our keys were working fine with no issues. We had the electrical system fixed and the second key no longer worked. We were told our key was fr More

by LINDSAYLEEANN3
Recommend Dealer
No
Employees Worked With
wes wixon
Jul 01, 2025 -

Piazza Honda of Reading responded

It's concerning to hear about the issues with your key after having the electrical system fixed. We strive for quality service, and it sounds like we may have fallen short here. Please reach out to our team directly at 610-777-7601. Thank you.

July 01, 2025

The staff at this dealership have been so good to me and so easy to work with. More

by alikr404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Piazza Honda of Reading responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Honda of Reading

July 01, 2025

Very pleasant staff. Always report items needed before they are done. Easy to schedule convenient appointments. More

by Dlindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Piazza Honda of Reading responded

Dlindy, thank you for sharing your experience with Piazza Honda of Reading! We're glad to hear our team provided clear communication and convenient scheduling. We look forward to serving you again soon!

July 01, 2025

Great Fast and friendly service by everyone Very happy that you provide shuttle service to customers More

by CLWOODFORD12
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 02, 2025 -

Piazza Honda of Reading responded

Your feedback made our day! Thanks for the five-star review! - Piazza Honda of Reading

June 29, 2025

Good communication with the technician regarding my car. Quick service. Nice Internet integration software. 1 More

by tjdoerrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Piazza Honda of Reading responded

Tjdoerrman, we're glad to hear you appreciated the communication and quick service at Piazza Honda of Reading. Thanks for highlighting our internet integration software, too!

June 29, 2025

When an appointment is scheduled & confirmed, please be sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. More

by Brendaedsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amelia Kachel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Piazza Honda of Reading responded

good afternoon! When you have time, can you please text me so i can get more information from you regarding this highly upsetting visit? thank you! - Beka

June 29, 2025

I was quickly waited on upon arrival. I was given an approximate amount of time that the work would take. Then, the work that was completed was thoroughly described to me. More

by scottdeshong15
Recommend Dealer
Yes
Jun 30, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that your visit was efficient and informative at Piazza Honda of Reading. Our team always aims to provide clear communication and timely service. Thank you for sharing your experience!

June 29, 2025

I was happy with the quick service but was really disappointed with the cost of a serpentine belt replacement. It shouldn't cost $195. The mechanics are experienced and it shouldn't take them long to More

by chiliwillc
Recommend Dealer
Yes
Employees Worked With
Idr.
Jun 30, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that the service was quick, but we understand your concerns about the cost at Piazza Honda of Reading. We strive to provide value and quality in our services, so we'll consider this moving forward. If there's anything else you'd like to discuss, feel free to reach out!

June 29, 2025

Everything was fine except don't overbook appointments on the weekend. I was there for 3.5 hours for an inspection and having a tire put on. More

by LORINBARNOLD
Recommend Dealer
Yes
Employees Worked With
Various people assisted me
Jun 30, 2025 -

Piazza Honda of Reading responded

Lorinbarnold, we appreciate your feedback and apologize for the wait during your visit to Piazza Honda of Reading. We'll work on improving our scheduling to ensure a smoother experience next time. Thank you for bringing this to our attention!

June 28, 2025

I feel that they are honest and trustworthy and take very good care of my vehicle. They provide excellent customer service. More

by melaine502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you find our team at Piazza Honda of Reading honest and trustworthy! Providing excellent customer service is always our goal, and we're glad we could take good care of your vehicle. Thank you for the kind words!