Piazza Honda of Reading - Service Center

Spent $1600 in the last month getting issues on our car fixed. Our keys were working fine with no issues. We had the electrical system fixed and the second key no longer worked. We were told our key was fr fixed. Our keys were working fine with no issues. We had the electrical system fixed and the second key no longer worked. We were told our key was fried and we needed to get a new one which would cost us a few hundred dollars. More

The staff at this dealership have been so good to me and so easy to work with. so easy to work with. More

Very pleasant staff. Always report items needed before they are done. Easy to schedule convenient appointments. Always report items needed before they are done. Easy to schedule convenient appointments. More

Great Fast and friendly service by everyone Very happy that you provide shuttle service to customers that you provide shuttle service to customers More

Good communication with the technician regarding my car. Quick service. Nice Internet integration software. 1 Quick service. Nice Internet integration software. 1 More

When an appointment is scheduled & confirmed, please be sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. This vehicle has been in for service on several occasions, and we never had this issue. When I initially arrived the service tech advised that the appointment should take an hour to an hour and 15 minutes. After that time had lapsed, she should have advised that the appointment would take much longer and offer accommodation for a ride or a loaner car, etc. but when she kept coming to the waiting room to tend to another waiting customer, she would simply walk by me and say "It should be done in about 15 - 20 minutes" ~ when another 90 minutes went by! Again, the entire appointment took 3 hours!!! More

I was quickly waited on upon arrival. I was given an approximate amount of time that the work would take. Then, the work that was completed was thoroughly described to me. I was given an approximate amount of time that the work would take. Then, the work that was completed was thoroughly described to me. More

I was happy with the quick service but was really disappointed with the cost of a serpentine belt replacement. It shouldn't cost $195. The mechanics are experienced and it shouldn't take them long to disappointed with the cost of a serpentine belt replacement. It shouldn't cost $195. The mechanics are experienced and it shouldn't take them long to put one on. I did one laying on my back and it only took me 20 minutes. More

Everything was fine except don't overbook appointments on the weekend. I was there for 3.5 hours for an inspection and having a tire put on. the weekend. I was there for 3.5 hours for an inspection and having a tire put on. More

I feel that they are honest and trustworthy and take very good care of my vehicle. They provide excellent customer service. good care of my vehicle. They provide excellent customer service. More