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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,298 Reviews

1,298 Reviews of Piazza Honda of Reading - Service Center

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March 22, 2025

They got me in and out so my car was ready before I had to go go to an appointment. I appreciated that! They were very friendly More

by CPOKROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading was able to accommodate your schedule and provide friendly service. Thank you for sharing your experience with us!

March 22, 2025

Writing this is stupid. All your surveys are annoying. Everything was done well. What more do you need to know unless there was a problem. More

by andreacarterpsyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

we understand these surveys are a bit tedious, but the feedback helps make sure we are giving the service you deserve. thank you for taking the time to fill it out!

March 22, 2025

They were prompt and courteous. Completed the job in good time. The car was clean and ready to go. More

by ACRARA530
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

So happy to hear your vehicle service was thorough and quick!

March 18, 2025

Very professional welcoming atmosphere. Service was prompt, and all my questions were answered. Friendly staff as well.well More

by LEGEND0621
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Piazza Honda of Reading responded

We're delighted to hear you enjoyed the professional and welcoming atmosphere at Piazza Honda of Reading! Our team is always here to provide prompt service and answer any questions. Thanks for sharing your experience with us! Safe travels!

March 17, 2025

Theresa was awesome and very available. She made my experience seamless . Wa also efficient. The work was done before time! More

by SHARMAPREETI925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Honda of Reading responded

Sharmapreeti, we're delighted to hear that Theresa made your experience seamless and efficient at Piazza Honda of Reading. Thank you for sharing this wonderful feedback!

March 16, 2025

Outstanding, knowledgeable technicians and service advisors. Very professional and prompt repair of the problem I was having. Great customer service and very friendly staff. Easy on-line scheduling. R More

by FLTELLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito
Mar 17, 2025 -

Piazza Honda of Reading responded

Thank you for being a loyal customer of Piazza Honda of Reading! We're delighted to hear that our team continues to provide outstanding service and keeps communication seamless. We appreciate your support and look forward to serving you in the future!

March 16, 2025

Well at first Honda couldn’t find the root of the problem. After the third time I’m confident the problem has been corrected. Reading Honda had come through for me not only with the use of a complim More

by MGETROST210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to all. My wife appreciates all your help!!!
Mar 17, 2025 -

Piazza Honda of Reading responded

We're so glad our Piazza Honda of Reading team was able to resolve the issue and provide you with a complimentary loaner car. Thank you for your patience, and we appreciate your feedback!

March 15, 2025

The people over there seem to know what they’re doing when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor More

by DVITALO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Mar 17, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback. We're glad to hear that our team demonstrated technical expertise, but we understand concerns about pricing. We strive to provide value and transparency in all services, so if you'd like to discuss this further or have any questions, please feel free to reach out. Please reach out to our team directly at 610-777-7601.

March 15, 2025

I appreciated them being able to diagnose the issue with my car without charging me additional money And then making the recommendations how to correct it More

by DR.ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Honda of Reading responded

We're glad to hear our team at Piazza Honda of Reading could assist you! Thank you for trusting us and sharing your experience.

March 15, 2025

Service writer confused me with another customer. Delayed my departure a few minutes. It appears the requested work was done satisfactorily and in the promised time. More

by MORRIS.MR.SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Honda of Reading responded

Thank you for your feedback! We apologize for the mix-up and appreciate your understanding. We're glad to hear that everything was completed as promised, and we hope to serve you even better next time! - The Piazza Honda of Reading Team