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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,173 Reviews
Call Service Center (610) 777-7601

1,173 Reviews of Piazza Honda of Reading - Service Center

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February 12, 2025

It was a good experience and the communication was very good It was greatly appreciated. More

by JOE@BEANFUNERALHOMES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Piazza Honda of Reading responded

Joe, we're happy to hear you had a great experience with our team here at Piazza Honda of Reading! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

February 12, 2025

Don’t know service guy’s name. .he was very nice! No picture below! LOL no hair! It would be nice if you had cc enabled on tv…so those who can't hear the low volume can read wha More

by HENHOUSE.LOUISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name…bald.
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Feb 13, 2025 -

Piazza Honda of Reading responded

Thank you for your feedback! We're glad to hear that our service team at Piazza Honda of Reading made a positive impression. We appreciate the suggestion about enabling closed captions on the TV and will certainly take it into consideration!

February 12, 2025

Very good and quick service. Appointment was made the next day. Waiting area is very comfortable More

by cnholder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Piazza Honda of Reading responded

Thank you for visiting Piazza Honda of Reading! We hope we have the opportunity to serve you again in the future!

February 12, 2025

Staff was very helpful and if they didn’t have an answer right away they would reach out to get the information I needed. Communication was great, kept me informed about my car’s progress. More

by KVASQUEZ90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading provided you with excellent communication and support. Thank you for sharing your experience, and we're here if you need anything else!

February 12, 2025

Service is great, The people are always so nice. Do wish online appointment was synchronized with your system. More

by Palvarez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Piazza Honda of Reading responded

Thank you for your feedback! We're glad to hear that you've had a positive experience with our team at Piazza Honda of Reading. We appreciate your suggestion about the online appointment system and will certainly look into improving this area moving forward.

February 12, 2025

Scheduled recall due on vehicle. Work was completed on time as promised. Alex the service advisor was helpful and knowledgeable. More

by AGSERRATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Alex provided helpful and knowledgeable service during your recall appointment at Piazza Honda of Reading. Thank you for sharing your experience, and we're glad everything was completed on time!

February 12, 2025

Quick and excellent service. Even though my new car is not a Honda, my other car is a Honda and they were still able to help me. More

by MelissaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Piazza Honda of Reading responded

Melissa, we're delighted to hear that our team at Piazza Honda of Reading could assist you with your service needs. Thank you for choosing us and sharing your experience!

February 11, 2025

Fast and reliable. Check in guy explained what was needed and how much. Answered any questions I had. More

by ELKIEMOM
Recommend Dealer
Yes
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Feb 12, 2025 -

Piazza Honda of Reading responded

We're happy to hear the check-in process was clear and that all your questions were answered at Piazza Honda of Reading. We appreciate your trust in our fast and reliable service! Safe travels!

February 11, 2025

The service technician was 5 star. The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation More

by RONMULLER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician discharged car with overinflated tires for the second time
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Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that our service technician provided excellent assistance, but we're sorry about the tire inflation issue at Piazza Honda of Reading. We'll address this concern to ensure it doesn't happen again in the future!

February 11, 2025

Customer friendly service from making an appointment through completing the service. Comfortable area for customers to wait. More

by CSMENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Piazza Honda of Reading provided customer-friendly service and a comfortable waiting area. We appreciate your feedback and look forward to serving you again!

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