Piazza Honda of Reading - Service Center

First Oil Change with my new car I like the dealership and my car buying experience was great! Honestly for my first service appointment it was a bit disappointing. I expected to I like the dealership and my car buying experience was great! Honestly for my first service appointment it was a bit disappointing. I expected to have somewhat of the same experience as my last dealership, it was not at all. I did not speak to anyone about my car at all, no one seemed interested in me as a new customer. The customer in front of me when I was checking out seemed very frustrated at the girl behind the counter, and the girl seemed not to care too much. It was very confusing listening to their conversation about the women's bill. I do live about an hour from the dealership and believe I will look for another Acura dealer closer to where I live. More

Everyone was very knowledgeable and attentive. Jennifer in service was especially informative and pleasant to work with. I like that they have separated the Acura and Honda service areas. It is more comfor in service was especially informative and pleasant to work with. I like that they have separated the Acura and Honda service areas. It is more comfortable. More

Quite satisfactory Jen was very knowledgeable and helpful. Waiting room pleasant, although chairs could be more comfortable given one has to sit in them for at least 2 h Jen was very knowledgeable and helpful. Waiting room pleasant, although chairs could be more comfortable given one has to sit in them for at least 2 hours More

Great service. I was in and out in an appropriate amount of time. It was my first time back for my state inspection and oil change so I was able to take advantage of the first free oil change. I had all of of time. It was my first time back for my state inspection and oil change so I was able to take advantage of the first free oil change. I had all of my required service completed in addition to the state inspection and oil change. They took my car in right away. The waiting area offers coffee, tea, water and snacks...don’t forget free WiFi which was nice since I could get some work done while I was waiting. More

Pleasant staff The phone and counter staff are friendly, helpful, and attentive to your needs! A pleasure dealing with all of them. They know about customer servic The phone and counter staff are friendly, helpful, and attentive to your needs! A pleasure dealing with all of them. They know about customer service More

Curtis is super knowledgeable and helpful. However, your service is extremely overpriced. This is why I choose to take my car else where. Thank you service is extremely overpriced. This is why I choose to take my car else where. Thank you More

Valet service for maintenance service is great, especially in a hard rain as on the day of my appointment! Curtis, the Service Advisor, was very pleasant, quick and efficient, and did a great job! especially in a hard rain as on the day of my appointment! Curtis, the Service Advisor, was very pleasant, quick and efficient, and did a great job! More

Pleasantly surprised based on the previous staff in the service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! More

Professional communication for appointment. Arrived to drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. More

Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you More