Piazza Honda of Reading - Service Center
Reading, PA
1,307 Reviews of Piazza Honda of Reading - Service Center
Great service. I was in and out in an appropriate amount of time. It was my first time back for my state inspection and oil change so I was able to take advantage of the first free oil change. I had all of of time. It was my first time back for my state inspection and oil change so I was able to take advantage of the first free oil change. I had all of my required service completed in addition to the state inspection and oil change. They took my car in right away. The waiting area offers coffee, tea, water and snacks...don’t forget free WiFi which was nice since I could get some work done while I was waiting. More
Pleasant staff The phone and counter staff are friendly, helpful, and attentive to your needs! A pleasure dealing with all of them. They know about customer servic The phone and counter staff are friendly, helpful, and attentive to your needs! A pleasure dealing with all of them. They know about customer service More
Curtis is super knowledgeable and helpful. However, your service is extremely overpriced. This is why I choose to take my car else where. Thank you service is extremely overpriced. This is why I choose to take my car else where. Thank you More
Valet service for maintenance service is great, especially in a hard rain as on the day of my appointment! Curtis, the Service Advisor, was very pleasant, quick and efficient, and did a great job! especially in a hard rain as on the day of my appointment! Curtis, the Service Advisor, was very pleasant, quick and efficient, and did a great job! More
Pleasantly surprised based on the previous staff in the service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! service department. The current manager, I believe his name was Curtis, deserves a raise. He exemplified what customer care should be. Well done!!! More
Professional communication for appointment. Arrived to drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. drop off and everything was ready. Vehicle was serviced in less time than promised. Shuttle back and forth was convenient. More
Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Fast friendly service. Thank you More
Great Service I had my 2014 RDX in for oil change/service. Was told that the technician recommends I get transmission and differential service as soon as possible. I had my 2014 RDX in for oil change/service. Was told that the technician recommends I get transmission and differential service as soon as possible. Which was funny because I had been noticing a weird noise and it seemed like the car was shifting oddly. Made an appointment for the services and the car was done in the time they said and at the cost quoted. Car runs awesome once again. I have to say, these folks know service! I always get this same excellent service every time I am there (only for routine maintenance - no problems with car, lol). And this is why I keep coming back. My only complaint - need more modern facility. More
Maintenance and other services on this visit. Great service with friendly customer service reps. They work with their customers and try to accommodate our needs and requests, would definitely rec Great service with friendly customer service reps. They work with their customers and try to accommodate our needs and requests, would definitely recommend Piazza Acura for sales and service. I have had an Acura since they started selling them in the Reading area. More
Emergency Assistance! On Saturday, our family was driving our Acurd RDX from Long Island to Reading to watch our son compete in a track meet at Albright College. As we wer On Saturday, our family was driving our Acurd RDX from Long Island to Reading to watch our son compete in a track meet at Albright College. As we were traveling on US-222, the engine started to rumble and the car began to shake. The "check engine" indicator came on and we looked in the owner's manual for what to do. It was late on a Saturday afternoon but when we reached the area and the Service Department already had closed. Nevertheless, when we spoke to Pat Oliveto, he told us to come directly to the dealership. Pat, along with Jaimee Brown, parked our malfunctioning RDX and scrambled to find a Honda Civic that we could use for the weekend. I will be returning to Reading tomorrow (Monday, June 4th) to speak with the Service Department about the repairs and to get an official loaner vehicle. But I have to say that Pat, Jaimee and the rest of the team were real life-savers! More