Piazza Honda of Reading - Service Center

Very dissatisfied! Needed a new tire. Spare was unexpectedly left in the back of my vehicle. Back of my vehicle is still in disarray. Discovered at a shopping trip as I attempted to load my car. N unexpectedly left in the back of my vehicle. Back of my vehicle is still in disarray. Discovered at a shopping trip as I attempted to load my car. Never before has Acura service been so lackluster! Just discovered yesterday that the rear of my vehicle is still not set right after a return trip to the dealership to have it corrected. Very dissatisfied! More

Very friendly staff, kept me updated on progress of inspection and called to verify service before completion,. Only complaint was missing out on car wash. inspection and called to verify service before completion,. Only complaint was missing out on car wash. More

Dealership is very accommodating, staff are very friendly and easy to work with, easy to make an appointment for service & ability to use a loaner car is very much appreciated. and easy to work with, easy to make an appointment for service & ability to use a loaner car is very much appreciated. More

My car needed to have Engine rings replaced as part of a warranty/recall so I brought my car in on Sunday for a Monday appointment. I had not heard anything by Friday evening so I called around 6pm to check warranty/recall so I brought my car in on Sunday for a Monday appointment. I had not heard anything by Friday evening so I called around 6pm to check the status of my car and was told that since it was close to closing someone would give me a call the next day. No problem. No one called the next day, so I called in the afternoon to check again. I was told that the person I needed to talk to was busy but that he would call me back. When I asked if he would call me back that day, I was told rudely “MA’AM he’s almost done“. I did not receive a call back that day. After I picked my car up for service I noticed that the engine sounded louder than normal. I called and left a message for the service department on Wednesday morning and I’m still waiting to hear back. More

My mic was not working on my mdx. The service department found the issue and did a great job of fixing it. Love my mdx!! found the issue and did a great job of fixing it. Love my mdx!! More

Hispanic woman amazing service at the maintenance desk she helped me with everything I need and need to know great job by her. Thank You she helped me with everything I need and need to know great job by her. Thank You More

Quick and Easy The two employees I worked with, Curtis and Jen, were extremely polite and communicative during the whole process. They made it easy to work with my e The two employees I worked with, Curtis and Jen, were extremely polite and communicative during the whole process. They made it easy to work with my extended warranty company and the issues were resolved in an extremely timely manner More

Service was good and the online scheduling is very convenient. The hours are great for working people and the loaner request online is very helpful. and the online scheduling is very convenient. The hours are great for working people and the loaner request online is very helpful. More

Very cordial and on time service. Work that was done was explained. Very well and completed in a timely manner. There customer service was excellent. explained. Very well and completed in a timely manner. There customer service was excellent. More

There was nothing about this experience that was good. I have driven Acura’s and Honda for over 25 Years and the service experience the last two times makes me want to avoid buying these brands. I had mis have driven Acura’s and Honda for over 25 Years and the service experience the last two times makes me want to avoid buying these brands. I had mis information from the time I set up the appointments More