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Piazza Honda of Reading - Service Center
Reading, PA
1,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,259 Reviews of Piazza Honda of Reading - Service Center
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Verified Customer
April 29, 2021
My service experience was great. My service advisor, Theresa, was thorough and kept me appraised of progress on my car as I waited in the customer area. The wait time was reasonable given I brought the Theresa, was thorough and kept me appraised of progress on my car as I waited in the customer area. The wait time was reasonable given I brought the car in for an oil change and to rotate the tires. More
by BDUNDON
Employees Worked With
April 26, 2021
My vehicle service was excellent. I was able to comfortably wait and receive my vehicle in a short peeriod of time. Service techs were Theresa and Mike were very helpful and informative. comfortably wait and receive my vehicle in a short peeriod of time. Service techs were Theresa and Mike were very helpful and informative. More
by PRBASSLER
April 26, 2021
My service advisor, Theresa is great. She is very knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. More
by LDEMPSEY114
Employees Worked With
April 24, 2021
Over the past several years unfortunately the service department has gone down hill. Have bought Acuras/Hondas since 1986 and have used pIazza for all service until the past 2 years. Routinely when my ve department has gone down hill. Have bought Acuras/Hondas since 1986 and have used pIazza for all service until the past 2 years. Routinely when my vehicles are serviced for routine maintenance I will receive a call suggesting "additional" needs. At least one time I was told I needed a timing. belt change in timing belt for a cost over $2,000. The car had 59,000 miles on it. I checked with another local mechanic who checked with Acura and told me only under severe driving conditions would I need that, otherwise at 100,000 miles (and his cost $1100). More
by RONFILREED
Employees Worked With
Mike Blackmon
April 23, 2021
As a customer for the past 20 years, I have nothing but praise for the services received from the sales and serviced staff. Would recommend to anyone in the market for a new or used car. praise for the services received from the sales and serviced staff. Would recommend to anyone in the market for a new or used car. More
by NCORBO
April 22, 2021
My service advisor, Beka, is always friendly, knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as it was before. Thank More
by SONDAGMR
Employees Worked With
April 08, 2021
Everyone was on the phone when I arrived. Took a while to be checked in. The wait time was longer than estimated and I waited to be checked out. Staff was friendly but overwhelmed with phone calls. I’m be checked in. The wait time was longer than estimated and I waited to be checked out. Staff was friendly but overwhelmed with phone calls. I’m More
by aliceb727
Employees Worked With
Don’t know who I dealt with
April 06, 2021
Excellent customer service. Great communication. Quick scheduling . Fast reliable service. Friendly and helpful personnel. Always a good experience at Piazza. Would recommend this auto dealership. scheduling . Fast reliable service. Friendly and helpful personnel. Always a good experience at Piazza. Would recommend this auto dealership. More
by SHAG2262
Employees Worked With
