Piazza Honda of Reading - Service Center

GREAT DEALERSHIP!! Took my Odyssey in for service a week or so ago. The Service Dept. is always friendly, prompt and professional. I did not purchase my Odyssey from this dealership but will not hesitate to or so ago. The Service Dept. is always friendly, prompt and professional. I did not purchase my Odyssey from this dealership but will not hesitate to come back for my next vehicle purchase. It was refreshing to walk around the dealership and be greeted by pleasant salesmen that were happy to answer any questions that I had while browsing. I found "Mark" to be very knowledgeable and eager to answer any questions that I had! Always a great experience at Piazza! More

I took my 2004 Acura TL in for 2 safety recalls (power steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was comple steering hose, windshield wiper motor).Well after they performed the recalls the following occurred. #1 they never called when the service was completed #2 when I went to pick up the car my rear view mirror was damaged. I immediately called to notify them about the mirror. They ask me to bring it in the next day. I brung the car back and they agreed the mirror is damaged, but refuse to pay for it.The service manager offers to split the cost of the mirror they damaged! They could not see how their service person could have damaged my rear view mirror. I'm very disappointed with their service.The mirror cost $115.00, I do not think it's worth alienating a customer for $115.00. More