Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,258 Reviews
Call Service Center (610) 777-7601

1,258 Reviews of Piazza Honda of Reading - Service Center

Sort by
July 05, 2021

Took almost 2 days to have a tire replaced. They should have any tire that they have on their cars @ the dealership. More

by CCCOLDREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon
Report | Print
July 05, 2021

Great job. Vehicle was done on time as promised. Thanks More

by wasielev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
Report | Print
July 04, 2021

Dealership is great, service needs help following customers request correctly. More

by CLEMBND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
Report | Print
July 03, 2021

i like to get service done here because I'm in and out very quickly More

by KELELYSE
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 02, 2021

I had awesome service. Mike was very professional, extremely knowledgeable and absolutely pleasant to work with. I am more than satisfied with my service. And, my service was completed timely!!! More

by VJSTETZLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
Report | Print
July 01, 2021

Smooth process every time I get service here. Everyone there is great. More

by MZERVANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 27, 2021

Need to separate Honda and Acura service. Takes a while to get waited on when checking in or picking up. More

by lcoutts309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Piazza Honda of Reading responded

Hi and thanks for the feedback. We are in the process of reorganizing post covid and hope to have a substantial remedy in the near future to enhance our facility and level of service, we appreciate your feedback and business, drive safe!

June 26, 2021

I had some fairly significant issues with my relatively new car. They quickly diagnosed and fixed the issue. More

by gburkert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
Report | Print
Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks gburket, we aim to please. Glad we could help resolve your concerns and we hope you're enjoying your new car.

June 25, 2021

The staff was. people upfront about how long it would take More

by apmarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon
Report | Print
Jun 29, 2021 -

Piazza Honda of Reading responded

Thanks apmarek! We appreciate the kind words and for choosing us to service your car!

June 21, 2021

Horrible car service at Acura, car is a safety hazard. More

by Mccaulley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald kistler
Report | Print
Jun 29, 2021 -

Piazza Honda of Reading responded

Mr. Mccaulley our deepest apologies for your inconvenience and rest assured the vehicle is confirmed repaired by our Master Technician. Your experience with the service manager has also been rectified, we value your business and hope to see you soon for regular maintenance.

Jul 14, 2021 -

Mccaulley responded

My car problem was fixed. The customer service is still bad. A member of Acura took my car garage key remote out my car, when I asked him to please take it out until my car was serviced. I got my car back and my garage remote wasn’t in my car. I went to Acura and I called a few times about my remote, and I am getting no response. I’m about to make a police report, that remote is the key to getting into my house.

1
...
106
107
108
...
126