Piazza Honda of Reading - Service Center
Reading, PA
1,398 Reviews of Piazza Honda of Reading - Service Center
I made appointment for routine maintenance but turned out to be too early. The person at check in (I forget to get her name) explained and saw there was a recall on the car so changed up that so wasn’t a was to be too early. The person at check in (I forget to get her name) explained and saw there was a recall on the car so changed up that so wasn’t a wasted trip. She also explained to me how to check oil life percentage for next time More
My contact person was fantastic. She was pleasant, trustworthy and articulate and explained everything very well. My car was finished right on schedule. Since purchasing my car at Pi She was pleasant, trustworthy and articulate and explained everything very well. My car was finished right on schedule. Since purchasing my car at Piazza Honda, I’ve had nothing but prompt reliable service. Thank you! More
Happy with service. Very unhappy with 3.5% credit card fee. As a business owner myself, I consider that a cost of doing business and do not pass that cost on to my clien Very unhappy with 3.5% credit card fee. As a business owner myself, I consider that a cost of doing business and do not pass that cost on to my clients. For that reason and that reason alone, I will not be back. Hope the fees collected was worth losing a loyal client over. More
Excellent communication from a very kind staff, service delivered on time and on budget. Go Honda! delivered on time and on budget. Go Honda! More
Friendly staff. Honest with the customer. Service department gets the job done and does it correctly the first time. Honest with the customer. Service department gets the job done and does it correctly the first time. More
Wesley was courteous and on top of things. In addition to getting me a new replacement key he had the original key repaired. Above and beyond all expectations! In addition to getting me a new replacement key he had the original key repaired. Above and beyond all expectations! More
Efficient, friendly, car ready when promised, professional, service is great, sales can be somewhat pushy professional, service is great, sales can be somewhat pushy More
Excellent communication regarding appointments and needed work. Prices are competitive. Did not appreciate learning of a 3.5% fee for paying a $1900 bill by credit card. Likely won’t return. work. Prices are competitive. Did not appreciate learning of a 3.5% fee for paying a $1900 bill by credit card. Likely won’t return. More
Came in with power steering and charging systems failures. All service writers were attending customers. Ms Moatz immediately came over from Service Manager desk to assist me. She contacted my warr failures. All service writers were attending customers. Ms Moatz immediately came over from Service Manager desk to assist me. She contacted my warranty company and secured their coverage of my repairs. Day that parts arrived, tech stayed late to complete repair. 100%. Quality service. More