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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,132 Reviews
Call Service Center (610) 777-7601

1,132 Reviews of Piazza Honda of Reading - Service Center

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February 01, 2025

When I got my car back it looked brand new! Great service and excellent staff. More

by jhtaylor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

Great timely communication throughout the period when the car is in for service. Always very profesional More

by JOEGARAY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

For more than 20 years and numerous vehicles I have been with Piazza Honda, with never a complaint. Both their sales and service have been exemplary. More

by LSUHRE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Nice people,uncomfortable lounge,surcharge on credit card use is awful. Great communication with service representatives More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Ron, thank you for taking the time to review your recent visit here at Piazza Honda of Reading. We'll take note of your comments about the lounge and credit card surcharge as we strive to improve our service & offerings moving forward. Thank you for sharing!

January 31, 2025

Everyone was very pleasant Listened to what I had to say car was done on time More

by PEARLANNERNST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about our Piazza Honda of Reading team! We appreciate you trusting us with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

January 31, 2025

The customer service person was wonderful and so helpful and provided excellent service and provided transportation More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Jay, we're delighted to hear that our team at Piazza Honda of Reading provided you with excellent service and assistance. Thank you for sharing your experience!

January 31, 2025

The Service department in reading is always great to deal with. I travel over 30 miles one way for service. More

by NEKO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for your loyalty and kind words about our service department at Piazza Honda of Reading! We're delighted to hear that the experience is worth the trip. Safe travels, and we look forward to seeing you again!

January 31, 2025

Took my new vehicle in for an inspection meanwhile they try to sell me a new air filter because mine was extremely dirty. A few weeks prior I had the car serviced they never told me my air filter was dirty More

by IRADEGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Good morning! I am sorry to hear about the recommendation discrepancy between your visits! We have implemented a video multipoint inspection check list that involves taking photos of all recommendations to uphold complete transparency. Some recommendations are at the discretion of the technician, but we do our best to uphold to a certain standard. I apologize if we fell short this time, please feel free to call at 610 777 5618 to reach the service manager directly at any time

January 31, 2025

I feel the service is very good however I do not like that they charge a fee to pay by credit card. This fee would have added an additional $20 to my bill. When I paid by check, the woman made it seem li More

by CATSOCCER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory, but we're sorry about the inconvenience regarding the credit card fee and check payment experience. Your comments are important, and we'll make sure they're addressed with our team. Thanks again. - Piazza Honda of Reading

January 31, 2025

Westley was the best service person I ever had. Very accommodating and please to deal with More

by GRANDMADET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Honda of Reading responded

We're so glad you enjoyed working with Westley! Thanks for visiting Piazza Honda of Reading and please don't hesitate to reach out if we can be of service again in the future!

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