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Piazza Honda of Reading

Reading, PA

4.8
2,139 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,139 reviews

October 07, 2024

They promptly took care of a faulty smart key after purchase. Also manually mailed our Penndot tag, paperwork and other stuff which saved us $97. Thank you More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

I had my car in for a regular maintenance of oil change, brake fluid,rotate tires and they replaced engine filter. Next day my 2022 Honda Accord left me sit with lights on dash indicating brake issue and c More

by JGOCHALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Piazza Honda of Reading responded

good morning! we apologize for the inconvenience this has caused you! It is our understanding that you have a direct contact with the Service Manager, Beka, for any future issues which will hopefully help prevent communication issues. looking at the paperwork it looks the battery had failed which lead to the issues with it being stranded. Unfortunately, things may fail which is what the warranty is in place for that took care of your battery. We apologize for the miscommunications and will continue to improve upon these processes so that they do not happen in the future.

October 07, 2024

Easy scheduling, updates were helpful being sent via text messages. Kept up to speed with questions More

by STEPHANIE.ZUBRITSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

They need to be more responsible when it comes to service with the costumers Thanks. More

by JERE0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

My son and I have been happy with the service for the 2 cars we’ve bought from and maintained at Piazza Honda since 2009. The 2009 Honda Civic was transferred to a relative in Virginia but the 2021 Honda w More

by Hagen Adele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone during every visit
October 06, 2024

Fast & Reliable work done while you wait, very helpful staff to explain the work being done . Parts department on site very helpful. More

by SCOTT.FONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
October 06, 2024

Very friendly staff, had my car done and ready to pick up very quickly, and explained everything they did. Would definitely recommend! More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The service advisor and service manager were both professional l very personable and made my visit a positive experience! More

by SCSGRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Service advisor was very friendly and kept me apprised of the progress of my car. More

by jfastow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

The staff was professional and prompt, the work was clean and effective as far as I could tell More

by ATKINSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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