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Piazza Honda of Reading

Reading, PA

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Employees
Reviews
Vehicles
4.8
2,148 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,148 reviews

November 03, 2024

Had my car in for inspection and they never replaced the front screws of my skid plate and was driving down the highway and it detached and I nearly got into an accident. This also happened to my mom when s More

by BSBENNETHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Good Morning, Mr. Bennethum. I am deeply concerned about your visit and would like to look into this further for you but I cannot find a recent service visit. Can you please contact me with further information so I can investigate this issue further? I take the safety of my guests very seriously and need to correct this immediately. My direct number is 610-777-5618 and my email is rmoatz@piazzahonda.com. I look forward to hearing from you so I can take corrective action against the individuals responsible and make sure this does not happen again.

November 03, 2024

Took care of our request and squeezed us in even without an appointment. Always A++ service More

by MKIR2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! I am so glad to hear that the department was able to take care of your needs! We are always here to assist when you need us!

November 03, 2024

I liked the contact we had through my recent repair, it made it easy thru text messaging More

by JIRAH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! Thank you so much for the kind words. We are glad to hear that the new system to help keep you updated has been working well! Please feel free to use that same system to schedule appointments as well!

November 02, 2024

In nine years I have purchased two vehicles new here and have gone nowhere else for service or repairs. More

by CCMCHALE
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! We are very happy to hear that your services have been as excellent as they deserve to be! Thank you for your loyalty! We are always here to help you!

November 02, 2024

They are very good and give great service. Also, the body shop is awesome and expedited my repairs More

by BigDaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your service was excellent! We pride ourselves on having efficient departments that assist you with all of your service needs, both mechanical and body work!

November 01, 2024

Service was great and fast. It was easy to schedule my appointment and get real time updates. More

by KNMOSS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! I am very happy to hear that the process was smooth and streamlined! Convenience is very important and it is good to know that your visit with us was just that!

November 01, 2024

Reliable, courteous, knowledgeable, quickly resolves problems. Truly customer oriented.communicates with the customer about the necessary work to be done and keeps customer abreast of up to date work th More

by CANTAREGUSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! I am happy to hear that you were treated as excellently as you deserve during your visit! Our factory trained technicians and Honda equipment definitely help make sure you get the best care for your car!

November 01, 2024

Service was great, easy, and quick. However, charging 3% credit card fee on top of a service bill seems much coming from large brand dealership. More

by JOHNWFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! Thank you so much for the kind words and great review we are happy to hear your visit was great. I apologize for the credit card fee expense, I know it is a frustrating possible expense. For the foreseeable future, we try to notify all of our valued customers ahead of time of this possible fee. Please note that if you pay with a debit card, cash, or check, that fee will be avoided

November 01, 2024

I wanna thank the Hispanic guy with the beard up front and his team for getting me in on sorry forgot your name but thanks for your help More

by WILLIAMGARCIA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! That guy is Alex and he is one of our valued advisors and I am glad to hear that he was able to help you! You can reach him any time at 484 219 1918 and he is happy to assist you!

November 01, 2024

Reliable service, friendly staff, albeit at a high price point. The credit card surcharge is not appropriate at this price point. More

by SHAPIROWYOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your visit was excellent and you were treated well! We do apologize for the credit card fee. Please be aware that if you pay with a debit card, cash, or check, there is no associated fees. Have a great day!

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