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Piazza Honda of Reading

Reading, PA

4.8
2,170 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,170 reviews

November 24, 2024

Scheduling the recall work was easy. The staff welcomed me and processed everything quickly and graciously More

by westie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Greeted by a friendly valet who took preliminary information and parked my car. I went in and was greeted immediately and checked in. I like getting the text messages about optional suggested serv More

by SVM2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

The staff is very polite, friendly, and helpful , the service is quick service, and the waiting area is nice with TV, beverages and snacks. More

by YJAVADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I received my services due my car in a timely manner. The car was clean when it read returned to me as well! More

by tjdoerrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I didn’t have an appointment Saturday morning but still took my vehicle in and done in a good amount of time for what needed to be done. Employees that I spoke to were very nice and professional. I will be More

by EBY1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Rapid response to the initial phone call followed by equally efficient, compassionate, and professional communication and service. I could not be happier. More

by edluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Svc rep was friendly and very helpful and listen to my concerns I was very impressed More

by BLGGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that we were able to help you during your visit! We are here for you any time!

November 23, 2024

Very efficient process to agree on what service was needed. Service advisor consulted with technician to confirm the recommended servicing. More

by JAMESJTHOMPSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your visit with us was excellent! We are always here for you!

November 23, 2024

Everyone greet you with a friendly hello telling you that someone will be with you shortly… Details of what to be done is explained and after the service is complete, another explanation is provided. Very pr More

by LSTEPHAN516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! We are happy to hear that your visit with us was excellent! We look forward to seeing you at your next service visit!

November 22, 2024

Need to report that there have been issues the last two times I was in. One time, i got a new battery and when I went to start my car it would not start. Turned out the new battery was not even connected. More

by JJDIGIACOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Piazza Honda of Reading responded

Hello! I apologize that your last few visits have not been satisfactory, but I am glad to hear that Theresa has been helpful in at least trying to make your visits a little easier. We continue to make changes within the department to improve service visits. We appreciate your loyalty and your patience. Have a great day!

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