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Piazza Honda of Reading
Reading, PA
2,470 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 PM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,470 reviews
March 15, 2025
The people over there seem to know what they’re doing when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor More
by DVITALO0
Verified Customer
March 15, 2025
I appreciated them being able to diagnose the issue with my car without charging me additional money And then making the recommendations how to correct it my car without charging me additional money And then making the recommendations how to correct it More
by DR.ROB
March 15, 2025
Service writer confused me with another customer. Delayed my departure a few minutes. It appears the requested work was done satisfactorily and in the promised time. Delayed my departure a few minutes. It appears the requested work was done satisfactorily and in the promised time. More
by MORRIS.MR.SAM
Employees Worked With
March 15, 2025
Fair and knowledgeable dealership. Truck was in excellent condition, well maintained condition and the sales staff was pleasant and provided all previous service records Truck was in excellent condition, well maintained condition and the sales staff was pleasant and provided all previous service records More
by Mje69tr6
Employees Worked With
March 14, 2025
Everyone from the time I arrived until I left, was courteous and professional. Well done ! courteous and professional. Well done ! More
by KBJR16
Employees Worked With
March 14, 2025
Piazza has a great expert team that focuses ön customer service. Client over 30 years. service. Client over 30 years. More
by KEVINEBOWMAN
March 14, 2025
Great service department and very professional. Took care of my recall work in a timely manner Took care of my recall work in a timely manner More
by CCURRENT
March 14, 2025
Sold sales and service department offering many options and accessible. Close by my home base and accessible. Close by my home base More
by MABRIBAT55
March 14, 2025
Horrible place horrible customer service. Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left me with 0 miles in my tank. The ballet driver (Manny) threatened my family member in parking lot in front of a small child. When it was brought to the supervisors attention (who couldn’t handle an upset customer the correct way) told the ballet driver to remain in back. Told my family member that he couldn’t express his frustrations out and did offer to place gas in car but when the situation came to reality she didn’t want to help never place gas in car and told us she was done and wasn’t going to help us no more. We didn’t leave the parking lot yet and the same ballet driver who threatened my family member came outside again (wasn’t disciplined or sent home) harassing my family member again! Called Honda customer service and they couldn’t do nothing since Reading is privately owned. NEVER AGAIN WILL WE GO BACK TO READING HONDA OR BUYING AND OWNING ANOTHER HONDA VEHICLE AGAIN! More
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