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Piazza Honda of Reading

Reading, PA

4.8
2,495 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,495 reviews

June 21, 2025

The service writer that checked me in was really great. He was polite, knowledgeable and very patient. He explained everything I needed to know and got me checked in very quickly. It was exactly the same w More

by Jere Gunzenhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Walk
Jun 23, 2025 -

Piazza Honda of Reading responded

Jere, we're delighted to hear that our service writer provided you with such a positive experience at Piazza Honda of Reading. Thank you for sharing your feedback!

June 21, 2025

The people in the service department are very helpful and knowledgeable. The services were all explained well. More

by LYNNIE19607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not catch name
Jun 23, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our service department at Piazza Honda of Reading provided you with helpful and knowledgeable assistance. Thank you for sharing your positive experience!

June 21, 2025

These guys did a good job on my Honda civic. .my advisor kept me in the loop of my vehicle being serviced More

by Digenius21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Piazza Honda of Reading responded

Digenius21, we're delighted to hear that our team at Piazza Honda of Reading kept you informed and did a great job on your Civic. Thanks for the feedback!

June 20, 2025

Everything was great including the courtesy drive. Will use again for sure. Keep it up ! More

by JHENN69841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Piazza Honda of Reading responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Honda of Reading

June 20, 2025

The service was great definitely will go back was happy and they are doing and excellent job and great team work More

by Shellycharlie1425
Recommend Dealer
Yes
Employees Worked With
Wesley
Jun 21, 2025 -

Piazza Honda of Reading responded

Shelly, we're delighted to hear you had a great experience with our team at Piazza Honda of Reading! We look forward to welcoming you back in the future. Safe travels!

Jun 21, 2025 -

Shellycharlie1425 responded

Wesley was a great guy took care of me great I appreciate the help he gave me great team at Honda

June 19, 2025

Was a pleasure working with Alex,Jon,& Amelia. Wasn't to content with service manager when i first went in and told him about my issue with truck. More

by EDDIE4254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your experience with us at Piazza Honda of Reading. We're glad to hear that Alex, Jon, and Amelia made a positive impact during your visit. We apologize for any initial concerns with the service manager and appreciate your feedback as it helps us improve!

June 19, 2025

The service writers are helpful and friendly. The car is usually done and ready when promised. More

by Old cook
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Honda of Reading responded

It means so much to hear our team gave you such excellent care! Thank you! – Piazza Honda of Reading

June 19, 2025

Brought car in for recall/warranty work. After determining that I needed the repair they said they had to order the part. I would think with a recall in the works they would have that part. More

by NEATKID001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Honda of Reading responded

We appreciate you sharing your feedback with us. We regret any inconvenience caused by the part delay. Please rest assured that we're doing our best to resolve this as quickly as possible, and we appreciate your patience during this process. Please don't hesitate to reach out if there's anything we can assist with. Thank you.

June 19, 2025

The women at the service counter was professional and helpful. I was given a loaner car for the weekend while my car was in the shop waiting for parts. Returning the car also went smoothly. More

by Dianeclouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Honda of Reading responded

Dianeclouser, we're delighted to hear that our service team at Piazza Honda of Reading took great care of you and made the process smooth. Thank you for sharing your experience with us!

June 19, 2025

Appointment went as expected. Drop off was smooth. Communication throughout entire process was great. Appeciated the shuttle rides to and from work. Valet driver Kumar was friendl More

by STEFSRG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that your experience at Piazza Honda of Reading was a smooth one! It's great to know the shuttle service, especially with Kumar's friendly assistance, made things convenient for you. Thank you for sharing!